You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Online shopping is all the rage these days, so we've made it even easier for you to buy flowers online from the comfort of your own home. At SerenataFlowers.com, our florist online service means you can order a beautiful bouquet 24/7, and skilled florists in Inverness-shire will turn your order into reality. Our flowers delivery service in Inverness-shire also makes sure your fresh flowers reach their destination the very next day – and all this with just a few clicks! It's the easiest way to buy flowers online, and all at a price to suit any budget.
Fabulous flowers are the best way to celebrate a special day. Whether it's a wedding, a birthday, a special anniversary or even just a spur of the moment 'what the heck, it's Friday!' party, our skilled florists in Inverness-shire can brighten anyone's day. At SerenataFlowers.com, our selection of beautiful flowers online makes it so easy to simply pick and click the perfect posy, and all from the comfort of your own home. Why go searching for a flower shop when you have one right here on your computer? Simply browse our selection and let our florists in Inverness-shire do the rest for you.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
