You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Nestled in the picturesque Scottish Borders, Kelso is a charming market town known for its historic sites and beautiful countryside. Surrounded by idyllic villages and breathtaking landscapes, Kelso is a perfect place to celebrate life's special moments with enchanting floral arrangements. Serenata Flowers, a trusted name in flower delivery across the UK, is proud to offer their exceptional service in Kelso and nearby areas such as Melrose, Jedburgh, and Galashiels. With our convenient seven-day-a-week free delivery service and connections to nearby TD5 postcode districts, sending a stunning bouquet to your loved ones in Kelso is just a few clicks away.
At Serenata Flowers, we understand the importance of trust and reliability when it comes to sending flowers to your loved ones. As your preferred florist in Kelso, we source our flowers daily from the finest growers and farms around the world to ensure maximum freshness and extended vase life. Although we don't offer same-day delivery, our efficient shipping process allows for flowers to be sourced, arranged, and shipped to your loved ones within just one day, assuring a delightful experience for any occasion.
We take pride in our commitment to sustainability and eco-friendly practices, incorporating minimal packaging in our bouquet designs. Our dedication to environmental consciousness has earned us the prestigious accolade of Best Letterbox Flowers from The Independent in 2023. With Serenata Flowers, you can be sure that your floral gifts not only bring joy to your loved ones but also contribute to a greener planet.
The rich history and enchanting landscapes of Kelso inspire our skilled floral designers in crafting stunning arrangements to suit all occasions including Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, or Romance. Our extensive selection features classic varieties such as roses, peonies, gerberas, sunflowers, lilies and more, as well as unique and seasonal blooms that reflect the natural beauty of Kelso and its surrounding areas.
At Serenata Flowers, our commitment to excellent customer service extends to our convenient flower delivery in Kelso seven days a week. Whether you're sending a bouquet to a loved one in Kelso or nearby towns such as Melrose, Jedburgh, or Galashiels, our user-friendly website makes it easy to find the perfect arrangement for any occasion. While we don't offer wedding or event flowers in Kelso, local florists may be able to assist with your special day requirements.
In conclusion, Serenata Flowers is dedicated to providing exceptional customer satisfaction through trusted and reliable flower delivery services in Kelso, Scotland, and throughout the UK. Our commitment to quality, sustainability, and timely service ensures that your floral gifts will leave a lasting impression on your loved ones. Choose Serenata Flowers as your florist in Kelso and experience the joy of sending delightful and sustainable bouquets for every special occasion.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
