You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Discover the delightful experience of sending beautiful blooms to loved ones, courtesy of Serenata Flowers, your leading florist in Caerphilly. Nestled in the heart of Wales, Caerphilly boasts stunning landscapes, historic landmarks, and charming villages, making it an idyllic location for expressing your sentiments through flowers. Serving Caerphilly and surrounding areas, including Cardiff, Newport, and Pontypridd, our flower delivery service covers CF postcode districts, ensuring your thoughtful gesture reaches its destination promptly. Take advantage of our outstanding seven-day-a-week free delivery service, making it easier than ever to send love and appreciation through the language of flowers.
Choose Serenata Flowers as your trusted local flower delivery service for fresh, high-quality blooms. We pride ourselves on offering the closest flower service to Caerphilly, sourcing fresh flowers daily from top growers and farms worldwide. Although we don't offer same-day delivery, our efficient timeline from sourcing to shipping ensures that your selected flowers arrive the next day in peak condition, maximising freshness and vase life.
At Serenata Flowers, our commitment to sustainability is evident in our minimal packaging and eco-conscious practices. We take pride in receiving the 2023 accolade of Best Letterbox Flowers from The Independent for our efforts in promoting environmentally friendly flower delivery options.
Drawing inspiration from the enchanting charm of Caerphilly and nearby areas, Serenata Flowers offers a diverse range of bouquet designs perfect for any occasion, such as Birthdays, Anniversaries, Thank You, New Baby, Congratulations, Get Well, or Romance. Our exquisite floral arrangements feature popular flower varieties, including roses, peonies, gerberas, sunflowers, lilies, and more, to capture the essence of your sentiments.
Embrace the convenience of Serenata's seven-day-a-week flower delivery service, catering to your every floral need in Caerphilly and its surrounding areas. While we don't provide wedding or event flowers in Caerphilly, local florists are available to assist you with special occasion arrangements.
Experience the joy of sending beautiful flowers to loved ones in Caerphilly and beyond with Serenata Flowers. Our unwavering commitment to customer satisfaction, exceptional floral quality, and sustainable practices make us the preferred choice for flower delivery in Wales and throughout the UK. Trust Serenata Flowers to bring a smile to the faces of those you hold dear.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
