Aunts – those super special surrogate mums who always managed to be that much cooler when you were a kid. Give a nod to all the fond times you shared together with a joyous bouquet to brighten her day.
Service rating : I think its fantastic how you get a message to say when its dispatched and when its delivered and if they were successful. It’s always one of those things you worry about when it something your sending to somebody else. The service and price was fantastic, i will always use Serenata flowers and nobody else in the future
Product : My aunt took a photo of the flowers and sent it to me and they were exactly like they were in the online photo.Of course not all the flowers were in full bloom but this was advised on the website and its better because my aunt will get to keep them for longer.Very happy with my choice.
They were delivered fast and I liked the text updates. Overall pleased but they were sent to the next door neighbour by mistake who thought they were for her until she opened the card! Then passed them on to the real recipient. In fairness where my aunt (the recipient ) lives is a complex of flats with similar numbers so was probably difficult for courier. But she said there WaS no name on the delivery so that was wh neighbour thought they were for her. So in future make recipients name visible. On outside of bundle to avoid mix up. But a part from that we were both very happy
Service rating : i made a mistake when ordering and ordered two bunches instead of one and i contacted to amend for me and this was done promptly with no hassle. i was really pleased with the service. i was also kept informed as to where the flowers were and exactly when they were delivered. fantastic service throughout thanl you xx
Product : my aunt telephoned me to say the flowers were beautiful. j have used your company everytime i have sent flowers and have always been very impressed i would recommend to everyone. xxc
serenataFlowers have provided a great service with excellent communication.
After my aunts flowers arrived looking lovely, unfortunately they only lasted for 4 days. After contacting serenata, the bouquet was resent straight away. My aunt told me that the bouquet was so big she needed two vases, the flowers were just as lovely, and lasted well! So thank you serenata, I will not hesitate to use your service again and will recommend you to friends.
Service rating : Excellent service. I was kept informed about my delivery the whole time. From Serenata receiving my order to it being delivered. I was even informed where the delivery was left when my Mum and Auntie weren’t at home to received their flowers.
Product : Although I have only seen photos of the flowers I sent. My Mum and Aunt have both said how beautiful they are. My Aunts in particular lasted for weeks.
Service rating : Excellent service! Texting to say the product is on it’s way and another to say it has arrived is very reassuring. From placing the order to it reaching it’s destination shows a very professional and caring company.
Product : My aunt who received this for her birthday was over the moon. She said she had never received flowers so beautiful in her life...she is 93! Many thanks to you all.
I live in the TRNC and wanted to send flowers to my beloved Aunt for her birthday. I found the website very easy to use and the correspondence from Serenataflowers extremely professional. The flowers arrived when stated and I was informed each step of the way. I would certainly recommend this company to all my friends and have already done so.