Service rating : Have used several times now and delivery and service have always been good but very disappointed with the product
Product : I have never seen the flowers I have ordered before, these I ordered for my dad for my mum for there fourteth wedding anniversary when I saw the size of the bunch for the money I was very disappointed it just looked like a bunch for £5 from the garage, don’t know if i’LL USE AGAIN.
Service rating : Pleased with ordering procedure ..straight forward
Product : Flowers delivered when promised for Mothers Day I saw the flowers myself yesterday...a week later and they are lovely
Still some buds to open..looks as though they will last a long while
really pleased with the quality
Service rating : last minute order for Mothers day (Thorntons let us down!) but Serenata cameup trups and delivered on Mothers day itself so delighted with the service
Product : My Mum was thrilled with the bouquet -
Service rating : I was impressed with the service and getting the updates via text was good.
Product : The flowers were sent to my Mum for her 89th birthday and she said they were "very nice".
They kept in touch by email to tell me every step of the process and delivered exactly when I asked them too. what more could you ask for.
Easy to use website (Try Tesco for the opposite end of the scale), clear directions prompt pleasant delivery (next day after order around 8.00pm) Well done.
Service rating : A pleasure to deal with, will definitely use again and reccommend to friends
Product : Recipient was delighted with flowers