Recipient was pleased with flowers. They were delivered on time.
She followed the instructions for putting the flowers in vase to try to prolong the life of the display but was surprised and disappointed to discover that no flower feed had been included even though it had been part of the procedure to display the flowers. It is difficult to judge whether the display would have lasted longer if the flower feed had been added.
I am always surprised at the level of service from Serenta. I use annually for my Grandparents every Christmas and delivery and quality are perfect. Sadly my Grandmother passed away recently so the yearly flowers are still being sent for her grave. Would not use another company at all. prices are great and customer service and communication are amazing
I've used these guys a couple of times now. The order process is simple and although flowers can be expensive in the Uk theirs are average or a bit cheaper than most. They've always turn up on time and kept in touch with me during the process via email. All good there.
Mrs P J M
I had asked for next day delivery but hardly expected this to happen as I had not paid any extra for this. However the recipient told me of the delightful way the flowers were delivered that morning, so the actual presentation added to the gift.
Flowers left outside incorrect address initially, therefore not discovered for 4 days as owners away. BUT Serenta delivered a fresh bouquet as soon as they were able after Christmas. Have used before and all good. It was the delivery person who let the side down.
I received an email letting me know the flowers had been delivered - they were a surprise with no name. In my order I had asked them to be patient when delivering, knowing. So pleased they obvioulsy were patient, so my friend got them via nieighbour as she had been rushed into hospital.
Great choice of flowers, prompt delivery, very good value. I would recommend to anyone looking for beautiful flowers for any occasion. Free next day or nominated delivery just before Christmas was amazing value too!