Service rating : Easy to order. I needed to amend once and also supply additional information and both were actioned and acknowledged quickly. They kept me informed at every step of the process and let me know the flowers were delivered before the recipient had a chance to.
Product : I have not seen the product but the recipient was very impressed with both the flowers and especially the way each flower was packaged and protected individually.
The flowers were beautiful and i will be using you again however the flowers were sent to my mum and she said they started to wilt after a couple of days and she then realised the sponge inside was bone dry. i don't know if there is a card to say needs more water because i didn't receive them and my mum wasn't sure but it would be a good idea to prompt people to add more water if necessary...just future reference really.
Service rating : This is the 1st time I’ve used Serenta flowers there site was easy to use (bonus) flowers turned up on time and very beautiful ! I received a few emails to tell me what and where my flowers where at !amazing ! 5* will definatly use again thanks Serenta !! Xx
Product : Beautiful !! Stunning !!
Service rating : Ordered very close to deadline for next day delivery, arrived mid day next day and left in agreed place if nobody in to accept them. Couldn’t ask for more.
Product : Lovely fresh flowers and as illustrated on website. More compact than expected.
Service rating : Excellent communications from the moment of purchase to flowers being delivered,every aspect of this transaction was brilliant
Product : Flowers were of very good quality would recommend this service, will be using again
Service rating : Very efficient service,let me know on email and mobile at what stage the delivery service was at.Also was good to know all details was kept private.
Product : My sister ,who was the recipient,said the flowers were good.
The company is very good but the delivery service wasn't as good this time, therefore the recipient never received her flowers on her birthday! Very disappointing for myself and the recipient