Service rating : I have used this company before, and had excellent feedback from the friend to whom I was sending flowers. I like the fact that they keep me in touch with what is happening with the delivery, etc., and their attention to detail is good.
Product : The reaction to these flowers (sent to a sick relative) was very good. She really liked them. NB: I tried to send an accompanying Get Well card, but the system kept returning to a Love card, so I sent this with an appropriate message.
Service rating : Absolutely lovely flowers. However just awaiting a reply about the care of them. The service was brilliant. Will use theis company every time I need flowers delivered.
Product : Lovely flowers. My Mother thought they were artificial with the colour they are. However, must be careful with them as the dye came off onto her clothes a bit and hands. Not sure how to look after them,properly with them all having individual gel pouches. So they have been popped into water with the gel too. Hope this is right, as there’s no instructions. Overall, very pleased.
Had a bit of an incident with these; ordered them very early, did not check my confirmation email, if I had I would have noticed I had placed an order but it was blank. Customer service contacted me a few days before to say they had an order but it was blank and to ask me what I had ordered. It was handled very well and the flowers were delivered on time.
Great customer service.
Service rating : Good communication.
Product : Looked nothing like the big vibrant bunch of flowers in the picture. Would have cost me about £6 from my local supermarket. Lesson learned here.
Flowers and balloons were exceptionally beautiful but let down by the delivery service. Parcel was found blowing around on a neighbours lawn - even though my parents were in and would have answered the door had the driver knocked or rung
Service rating : Easy to use website, appeared to be good value for money.
Was kept well informed about change options (if I wanted them) and delivery details.
Product : The receiver was very pleased.
Service rating : Just like to thank you for the rapid service with which you delivered the flowers. I ordered them about 8 pm and they were delivered by midday the next day. Excellent service
Product : The recipients were very pleased with the flowers