Service rating : This is the second time I have ordered from here, and both times the total experience was absolutely faultless. I ordered a basket arrangement (Raspberry Ripple - Grandissimo) for my mother in Law who has just moved to a new house. They were ordered in the evening, and were delivered the following day. I would highly recommend Serenata Flowers to everyone, you wont be disappointed.
Product : The amount of flowers in this arrangement, far exceeded what I expected. There was a great variety, with Roses, Freesia, Carnations to name just a few. My Mother in Law could not stop saying how lovely they are, and she was ’thrilled to bits’ with them. An all round brilliant service, and definately one I shall be using in the future.
Service rating : Flowers been delivered with one day delay. I did receive a text saying courier couldn’t enter the property even though the property is hotel and employee on reception expected delivery as I’ve contacted them first. Courier did not even bother to turn up and rather sent a text delivery failed.big disappointment from me as moment of surprise was ruined as i had to contact recipient too.
Product : Quality of product was excellent
Service rating : Used via Amazon local - very pleased with the on-line experience
Product : Arrived on time and in excellent condition. My wife was very pleased as this was a thank you for all her hard work during our recent house move, A week later and all parts of the bouquet are still going strong
Service rating : Brilliant service. Kept upto date through email all the time which was very good
Product : Fiancé was delighted with them. She said was best roses she had seen. Very good value for money
Service rating : The service was excellent sending me txt updates delivery was great.
Product : The flowers did not look like the image on web they was so bad I complained and got a refund , you could have bought better flowers from a petrol station enough said !!
Service rating : The bouquet was delivered on the date requested. I was kept well informed regarding the progress of the delivery.
Product : The bouquet is unseen so I cannot comment on its quality. However, the recipient seemed pleased.
Service rating : Easy to use online. Prompt reply when had a query. Good service.
Product : Really lovely flowers
Receipient was delighted with them.
Would use seranata again in the future.