Serenata flowers are an excellent shop with no problems with leaving the order online, it was quick, simple and very easy to order with a large selection to choose from. However, the delivery company they choose to use is a bit hit and miss. Yodal! I have found from previous purchases online yodal are unreliable and unfortunately this was to be the case again. Saying this serenata sent a full refund and made sure the flowers arrived the day after the stated delivery time which was an acceptable gesture under the circumstances. All in all I would use serenata again they were brilliant.
my mum was pleased with the flowers but she said he rang the bell and by the time she got to the door he was at the bottom of the drive the flowers were on the doorstep She is 88 so cant move so i should have put be patient instead of del next door if not in .i can understand you were very busy that day .
I have used Serenata Flowers before and recipients have always said how beautiful the flowers were. From my point of view - booking is easy, tracking is great and the updates regarding delivery are amazing. Very, very efficient and professional.
The Company is very good, but this time had a bit of trouble of getting the flowers to its destination. It wasn't your fault but I think a phone call would have been better if there was no access to the building.
Ours was an order placed at 10pm the night before, easy to do and notified quickly that it had been received. I was told the next day they were on their way and as soon as they had been delivered. So really happy with the service. Would use again.
Good choice. Easy to use website. Nice flowers.
However, the delivery was not good, the box was just dumped, in the rain on the backdoor step.
Only thing I would recommend is to give a better time frame of when you are going to be at the recipients address