Serenata flowers are an excellent shop with no problems with leaving the order online, it was quick, simple and very easy to order with a large selection to choose from. However, the delivery company they choose to use is a bit hit and miss. Yodal! I have found from previous purchases online yodal are unreliable and unfortunately this was to be the case again. Saying this serenata sent a full refund and made sure the flowers arrived the day after the stated delivery time which was an acceptable gesture under the circumstances. All in all I would use serenata again they were brilliant.
Service rating : The flowers were beautiful, the service was exemplary. I was advised what was happening by email from the moment I paid until they had been delivered to my friend.
Product : My friend was over the moon. There were lots of very fresh, beautiful blooms and the colours were bright and beautiful shades of blue and purple. I thought they were very good value for money too.
Ours was an order placed at 10pm the night before, easy to do and notified quickly that it had been received. I was told the next day they were on their way and as soon as they had been delivered. So really happy with the service. Would use again.
The Company is very good, but this time had a bit of trouble of getting the flowers to its destination. It wasn't your fault but I think a phone call would have been better if there was no access to the building.
The product was good the communication was good but the delivery was shocking I had to complain due to the delivery just being left on the front door step before my wife could even open the door, by the time she did the driver of the van was half way down the road . Tainted the sentiment somewhat.
I have used Serenata Flowers before and recipients have always said how beautiful the flowers were. From my point of view - booking is easy, tracking is great and the updates regarding delivery are amazing. Very, very efficient and professional.
Easy to use website and a good choice. Flowers were delivered when promised (Monday when ordered on Sunday)