Everything at your end was amazing, though I wish you would not use yodel for deliveries, second time I've ordered from you recently, second time I've had problems with them. This time I ticked "leave at door step if person is not home", the recipient lives in a flat, I hoped they would realise this meant use a neighbours buzzer to get into the building and leave at the flat door. But no, the flowers were abandoned at the roadside in front of the outer door, one of our neighbours found it and kindly moved it inside the door but it could just as easily been stolen or damaged. The ridiculous thing was the recipient was in the flat the whole time and if the driver had just buzzed the whole thing would have been avoided. Anyway, not your fault but I wish you would use a more reliable delivery service.
Service rating : Service was excellent - was kept informed of the status of my order.
Product : The flowers were delivered on time however when my friend sent me a photo of them I was not impressed - the lillies looked old - my friend would not have told me so I’m glad I asked her to send me a photo. So sorry to say but I am disappointed in the product but not the service!
Service rating : 2nd time I have used Serentaflowers, and both times I have been very happy with the flowers and the service. Kept updated and informed from start to finish.
Product : I ordered flowers for my friends birthday and she loved them, which in turn meant that I was really happy. I fully recommend Serentaflowers.
Ive used Serenata flowers.com several times and never been disappointed with the service. Recipients of the flowers sent have all been delighted with them and say they keep fresh looking for an a long time.
Service rating : Web site good last flowers received were very poor
Product : Flowers that were delivered were of poor quality the gerbera were dead and rotten stocks had broken stems paid for large bunch very very disappointed in poor quality my sister emailed them to complain
Easy to order, never any issues with delivery. Get sent a text to say your item has been delivered. I won't use any other company for sending flowers or gifts now. Also good value for the standard of quality
Fantastic service, they keep you informed of the status of your order at all times and the flowers live up to the pictures on the website!