Service rating : Good information and easy to use website. Flowers were delivered on the day I requested and in good condition. This was an international delivery and was very reasonably priced. Would definitely use this service again and would recommend to a friend.
Product : Recipient was delighted with the flowers and said they looked amazing.
I ordered these gifts for someone, was not on the receiving end! But I know recipient was happy with them. However, wanted to order same for another friend and told you did not deliver to her postcode. Disappointing.
Service rating : Excellent service provided, Serenata keep you informed on the progress of your order and let you know when the flowers have been delivered.
Product : Beautiful bouquets
Service rating : The outside petals had started to turn on edges. but otherwise great
Product : Great unfortunately some water had spilled.
My only grumble is that it is impossible to communicate with you via phone and when I had a problem, whilst your email team replied quickly your links were not working and I had to give up.
The service was Excellent, arrived on time, person delivering the flowers and teddy, was well mannered, and polite, Thank you xx
Service rating : Very easy to order.
Product : Mother was very happy with the flowers, quantity and quality