Jaunty and dapper as a handsome fella in braces and fedora, these angular arrangements take their cue from gentlemanly aesthetics with strong lines, classic cuts and confident colours. Please the man in your life with one of these stunning flower arrangements.
Service rating : very easy web site pictures of flowers excellent and; descriptions spot on. I especially liked the fact that I was texted when the flowers were sent out and another to let me know they had been delivered Lots of people have got in touch with me to find out where I got them so have passed your details o9n.
Product : Caused great excitement for the recipient, she was delighted with the service and asked me to say so when I did feedback, the young man who delivered them was very courteous.
Very easy to order, only negative feedback is my friend (who received the flowers) said that the delivery man was quite abrupt and rude, which somewhat diluted the impact of receiving the surprise. My friend has gone through a difficult time, as have a lot of people who probably receive flowers, and the delivery drivers should really be better trained in customer service. Flowers were lovely however.
The website needs to be a little clearer so when trying to book an AM or PM slot on Monday which I know no you can't do. Why not tell the customer this on the booking page and if you need an AM/PM booking select a different date.
Granted I'm a man and I was (man looking) but it would make life much easier and I'm sure I won't be the last especially if your in a rush or not familiar with the web site. Other than than it's amazing.
as a company it has always been excellent service,but sorry to say this time I was dissapointed with the delivery service,I requested for them to be patient when delivering,as it might take time for someone to answer the door, due to family illness.only to find out the delivery man just left them on the step not even ringing the bell,they had been there for about two hours before being found,according to the delivery time signed obviously by the driver.luckly they were not damaged.
Service rating : I was having problems with my card and had to ask a ring back. The young man who rang back was extremely helpful. He even left a note for a colleague to ring me later, as his shift was nearly over, to give me time to sort something out, That young man was equally as helpful and I managed to get my order sorted that day.
Product : Ordered this several times. Never seen it myself but have always had good feedback from recipients,
Brilliant service and I especially like how you can choose for which day you would like the floors to be delivered on, the delivery man was very careful in leaving the flowers under shelter because it was raining. Would definitely recommend. However it would be nice if there were photos of the bouquet as a grand and grandissimo.
customer service was brilliant, i was kept informed at every stage or the transaction however the receipent of the flowers did say that the delivery man thrust them in her hand and was off like a shot, on closer examination the box was bashed and water was leaking out which may have been why the delivery man left the scene quickly.,
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