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Beautiful Smile - Grandissimo
Is there a recipe for the perfect smile? We think our researchers have come pretty close: take a handful of precious pink gerbera daisies, stir in a dash of alstromeria blooms, add a sprinkling of daisy and finish with a swirl of roses. (Note: The real secret of this smile is that you'll be sure to get one in return!)
Service rating : Fantastic updates via email till delivery. What surprised me was the last email
saying "Maybe it’s an old wives’ tale, but if you get a ringing in your ear soon, chances are it’s because........." within the next minute I got a call from her excited.
Hats off to you guys you really made my day. Everything worked out as planned. great job.
Fantastic job from order placement to the delivery guy. Please let the delivery man know that he is appreciated for getting delivered on time.
The "Beautiful Smile" bouquet looked very nice on your website and the recipient was delighted with my gift. However,as mine was a "grandissimo" I have no idea how many more flowers/variety of, were added to the bouquet. May I suggest that you take a photo of the flowers to be sent and email it with confirmation that the order has been processed. I experienced this service when sending flowers to N.Z.,and found it very satisfactory. Thanks!
Christopher | Maidenhead | |
Service rating : Excellent service which delivered exactly as promied. Product : Flowers were delivered on time and well presented. This flower delivery was one of several, therefore comparisons were inevitable. After several days a small number of flowers in the Serenata delivery began to wilt, which at the time was not apparent with bouquets from other sources. I would otherwise have been very pleased.
Service rating : My Mum was absolutely delighted with her flowers she received for Mothers Day. The service all-round was really impressive. They arrived on time, were really fresh and although I have not seen them my daughter who visited said they were beautiful. Well done Serenata, I will definitely be back for more! Product : She descibed them as ’ GEORGEOUS, PINK and PERFECT! ’
Service rating : Service was good. Product : The bouquet was pretty but sadly there was way too much greenery the stems of which were very thick. Some of the flower stems were so tightly bound with elastic that the stems were damaged, had to be cut off and therefore shortened the height of the flowers. The leaves on some of the roses were already shrivelled. Overall somewhat disappointing.
Having ordered the flowers over a week ago,I was a little disappointed they
arrived so late in the day as it was to celebrate a birthday.
I realise it was Mothers day weekend but that was on Sunday and maybe prioritising birthday flowers to arrive earlier in the day would have been better for all.Having said that the company did respond to my email and subsequently kept me informed.
Service rating : The website is simple to use and the choice of products is excellent.
We always use Serenata to send our customers flowers upon completion of works...very reliable delivery. Product : Although we send flowers to customers, therefore we never get to see them, I did send a bunch to my mum last year...and I thought they were beautiful. Hopefully the ones we continue to order are as good.
Service rating : The team are always very helpful, the flowers are always on time and beautiful. Product : I am away in afghanistan in the royal marines, but my partner said they are beautiful and always so fresh and last a long time brightening up the house.
25-Nov-2012 I have never had anything other than great service and products from serenta. i would totally recommend them to all i know.
Service rating : The service was excellent. The flowers were easy to order and the website a joy to navigate. From start to finish I was kept informed with the progress of my order.
A fantastic service which I shall be using again in the future.
Thank you. Product : The flowers were lovely apart from a couple that had started to wilt.
Graham | Guildford | |
Service rating : Excellent website, easy to use and good progress tracking. The colours of the flowers on the website a a bit garish and initially put me off. But I had a personal recommendation so persisted and was glad I did. Product : Lovely big bunch of flowers delivered early in the day to the delight of the recipient.
delia | Perth WA | |
Service rating : My Mother in Law loved her flowers and they arrived on the day requested, a wonderful service and I will definately use this service again. Thank You Product : My sister in law said they were beautiful. They were sent to England from Australia so I had to realy on others opinions. Thank you again Dee
Service rating : Flowers arrived on time. Easy to order. Product : Flowers are good. A few were in very poor condition however as I ordered the grandissimo size, it was easy to take those out and rearrange the bunch. This might not have been so easy with a smaller sized bouquet.