Reveal your heart, but not your identity, with one of our gorgeous bouquets, from traditional red roses to dramatic, pure white blooms and elegant, colourful arrangements. We use only the freshest flowers, because we want our bouquets ? and your secret love ? to blossom and last.
Service rating : Very good flowers
Product : The font used could have been a bit more romantic!
Service rating : They have a professional air about them, especially website, however the bouquet I ordered was not as I expected. Nice roses, but very basic wrapped in cheap looking plain wrap. Delivery off the van was in a soggy plain card board box, not so romantic for valentines day! The description was also over hyped, it’s just a good job my missus is easily pleased! Delivery was late, despite additional comment on ordering to plead with the delivery company to deliver before 1.30pm, this was late and therefore blew the suprise element of the gesture. Score should be good/poor. If I was to use them again I’d feel the need to spend double which to be honest a local flower shop I have used in the past would conjour up a magnificent display. May give Serenata one more chance one day.
Product : Nice roses, but exceptionally basic in presentation, bordering cheap looking. Poor delivery presentation too in soggy cardboard box, Other companies flowers were on the same van and they looked a lot more professional. Sorry!
Service rating : Communications were brilliant with a touch of wit to the emailed updates of the progress of delivery.
Product : The flowers were beautiful with the biggest Lilly’s I have ever seen. They came in a cardboard box, ok not very romantic, but it meant the flowers arrived in perfect condition. I was lucky enough to get these at half price. I would have been happy to pay full price for them.
Would have liked more options with the card - wanted a love/romantic card but something more subtle than was on offer.
Service rating : Requested evening delivery which is exactly what I got; thank you.
Product : I was quite disapointed with the packaging which the flowers arrived in; a plain brown box. Not very romantic if sending to your partner.
Expensive for a piece of cardboard, but again, as I understand it, this is the point of romantic gestures. Actually I ordered the card by accident but could not work out how to delete it from order, so due to time constraint went ahead anyway. Again recipient seemed pleased.
I ordered a romantic cake but actually a birthday cake was delivery. Very disappointed with this mistake. As suggested in the name of the cake I ordered it was for an anniversary .. Two red hearts. A cake was received with big blue ribbon on it and happy birthday.