Turn the tables and send him flowers for a change ? he?ll be bowled over. Here?s a selection of our more masculine arrangements with dramatic blooms and powerful colours. They?re ultra fresh too, so guaranteed to stay looking good for longer.
Service rating : The one good think, they deliver on time I’ll give them that, and not at an unreasonable time either BUT... the delivery man called my mum Jack? Right.. okay thanks mate, my mothers name is Jack.
Product : Although my mum was pleased with the flowers because she hadn’t seen the picture of what they were supposed to look like on the website, when she sent me a picture it’s safe to say I was fuming. There weren’t nearly as many flowers as in the picture, bulk wise and also I think regarding missing types. I was absolutely fuming and I really am annoyed at paying £40 for it all. I think next time I’ll just use M&S.
Service rating : very easy web site pictures of flowers excellent and; descriptions spot on. I especially liked the fact that I was texted when the flowers were sent out and another to let me know they had been delivered Lots of people have got in touch with me to find out where I got them so have passed your details o9n.
Product : Caused great excitement for the recipient, she was delighted with the service and asked me to say so when I did feedback, the young man who delivered them was very courteous.
Service rating : Although through no fault of their own, the flowers were delivered a day late. At all times either by text to my mobile or emails I was informed at all times.
Product : My sister was over the moon with the flowers she received especially after just coming out of hospital after surgery, she said that they were beautiful. The delivery man was very patient waiting for her.
This was the first time I had used you, and will certainly use you again.
Very easy to order, only negative feedback is my friend (who received the flowers) said that the delivery man was quite abrupt and rude, which somewhat diluted the impact of receiving the surprise. My friend has gone through a difficult time, as have a lot of people who probably receive flowers, and the delivery drivers should really be better trained in customer service. Flowers were lovely however.
Service rating : I was having problems with my card and had to ask a ring back. The young man who rang back was extremely helpful. He even left a note for a colleague to ring me later, as his shift was nearly over, to give me time to sort something out, That young man was equally as helpful and I managed to get my order sorted that day.
Product : Ordered this several times. Never seen it myself but have always had good feedback from recipients,
The website needs to be a little clearer so when trying to book an AM or PM slot on Monday which I know no you can't do. Why not tell the customer this on the booking page and if you need an AM/PM booking select a different date.
Granted I'm a man and I was (man looking) but it would make life much easier and I'm sure I won't be the last especially if your in a rush or not familiar with the web site. Other than than it's amazing.
Service rating : The company are great. The only thing to let you down was the delivery man...my mum said he hardly gave them time to get to the door before he put them on the step and walked back to his van. When mum opened the door he just looked round and mumbled "flowers for you there". As the delivery is all part of the experience this was disappointing for my parents.
Product : My parents say they are still looking wonderful two weeks on! Thank you