Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 144082 reviews since August 2010)

LAST 30 DAYS

4.6/5(91.3%)

(based on 2012 reviews, 10 January - 9 February, 2016)

LAST WEEK

4.5/5(90.9%)

(based on 463 reviews, 2 February - 9 February))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Christina

Waterloo 09/02/2016

I ordered flowers from Canada to be delivered in Scotland and everything went perfect! My dear friend had a lovely 84th birthday surprise. I really liked to great, personal email updates that you sent me, keeping me in the loop. I mentioned to my husband that I was pleasantly surprised by your excellent customer service. I will definitely use Serenata again and have already recommended it to friends!!!

Barbara

Liverpool 08/02/2016

Very easy to negotiate the website. Excellent choice and prices. Information about delivery and tracking excellent. Great communication via emails.

Erika

Nottingham 08/02/2016

Feedback after placing order was excellent, but website was hard to use and cumbersome. I nearly didn't order.

Katharine

Stroud 08/02/2016

Fantastic service

Sandra

Birmingham 08/02/2016

easy site to use. 2nd time I have used this company and would use again

Larisa

Vejle 08/02/2016

Perfect

bernadette

Croydon 08/02/2016

great service

jennifer

Bristol 08/02/2016

I sent these beautiful flowers to my friend who is very ill they really cheered her up she really love the colour

Katie

Londonderry 08/02/2016

Very professional and efficient service.

eliot

Bury St. Edmunds 08/02/2016

ordered flowers they were delivered what more can you ask for .love the fact that it was a sunday delivery very pleased

carol

Dartford 08/02/2016

very quick and keep me informed all the time from start to finish

Antonio

Godstone 08/02/2016

Lovely product, delivered as arranged, perfect.

Margaret

Co Cork 08/02/2016

The recipient was especially delighted by the vibrant colours.

Daniel

Stowmarket 08/02/2016

Always on time and perfect condition!

Colin

York 08/02/2016

Easy to order and good value for money

Wendy

Hereford 08/02/2016

Info re the despatch was good

Leah

Crowthorne 08/02/2016

Easy to use website. Good value. Would happily use again.

Mary

Boston 08/02/2016

Excellent company to deal with.

Elisabeth

Buckingham 08/02/2016

very good

Susanne

Northwich 08/02/2016

Great service

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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