You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Welcome to Serenata Flowers, your number one choice for reliable and efficient flower delivery in Surbiton, England. Nestled in the charming and picturesque suburb of Southwest London, Surbiton boasts stunning scenic beauty, making it the perfect location for our exquisite floral arrangements. With proximity to surrounding areas like Kingston upon Thames, Berrylands, Long Ditton, Thames Ditton and Chessington, our florists create enchanting bouquets that capture the essence of these local communities. Our unique and innovative designs, combined with exceptional customer service, make Serenata Flowers the top choice for flower delivery in Surbiton. Plus, enjoy the convenience of our seven-day-a-week free delivery service.
When it comes to choosing a trusted local flower delivery service, Serenata Flowers stands out from the crowd. Although we don't offer same-day delivery, we take immense pride in sourcing our flowers fresh daily from the most reputable growers and farms worldwide. This ensures that our bouquets are always of the highest quality, with a stunning vase life. In fact, our commitment to timeliness means that our flowers are shipped on the same day they arrive, guaranteeing a next-day delivery of the freshest, most vibrant blooms.
At Serenata Flowers, we are wholly dedicated to reducing our environmental footprint. This is illustrated in our minimal packaging practices and our commitment to ethical sourcing. Our efforts have not gone unnoticed: in 2023, we received the prestigious accolade of Best Letterbox Flowers from The Independent. We continue to strive towards even more sustainable practices as we contribute positively to the world of floral gifting.
Our expert florists at Serenata Flowers celebrate the unique charm of Surbiton and its neighbouring areas, drawing inspiration from the local environment to craft exceptional, breath-taking flower arrangements for every occasion. Whether it's a birthday, anniversary, thank you, new baby, congratulations, get well, or romantic gesture, our Serenata Flowers designers capture the essence of Surbiton with their stunning creations. Our collections include an array of flower varieties, such as roses, peonies, gerberas, sunflowers, lilies, and much more.
We understand the importance of flexibility and convenience, which is why Serenata Flowers offers a seven-day-a-week flower delivery service in Surbiton. While we don't provide wedding or event flowers in Surbiton, there are many local florists available to cater to these specialised services. Regardless, for all your personal floral gifting needs, trust Serenata Flowers to deliver unmatched quality and satisfaction.
In summation, Serenata Flowers is dedicated to delivering exceptional customer satisfaction through our high-quality floral arrangements and commitment to sustainability. As a trusted florist in Surbiton and throughout England, we welcome you to experience the Serenata difference for yourself. Allow us to be your go-to flower delivery service for all your special occasions, spreading joy and beauty across Surbiton and beyond.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
