Flowers to say just because
I absolutely love Serenata Flowers and have used them a few times to send flowers on special occasions. The customer service is high level amazing and I love how I receive text messages to tell me when the flowers are on their way & delivered. I purchased an order via Amazon local deals & I treated some on 'just because' and not for a special occasion.. That was great! Would highly recommend.
Service rating : I have used this company many times and the receivers have been very pleased in the past...
Product : However the Mother’s Day flowers a different story. I made 2 orders to 2 seperate mothers. You text my mother to tell her that my mother in law had received her bouquet... Not appropriate! So my mother received her flowers on Mother’s Day, thank you, but she is very disappointed with her wilted freesias and brown roses! Just because it is one of your busiest times for bouquets does not mean the quality should suffer? Please get back to me with a resolve to this if you would like me to keep recommending your service.
For what was offered on the website. Looked like value for money. What turned up wasn’t. Just because its valentines day doesn’t mean you should cut back on quality of flowers.