I needed to change my order - customer service was outstanding. I ordered two bouquets to arrive on different days. Both arrived on time. E-mails providing tracking information were very helpful. Excellent value for money.
Was just a little confused - had a text at 7am saying flowers were on the van - so expected them about 9am - they didn't arrive until 4:30 in the afternoon. Maybe an expected time of arrival would be nice. Other than that every thing else was great
I was updated all through the order to delivery process, by text and email. Arrived on time! Adhered to delivery instructions, as was for an elderly recipient. Flowers were stated to be beautiful.
Would recommend a fuse again
A very efficient service.Comments on the progress of the delivery are a bit cheesy
though. Humour is appreciated to uplift the customers but comments are written for
customers with a reading age of about 5.Sad really, and not a good sales pitch!
I used serenata previously and had issues with them but I decided to try them again and this time they delivered what was promised and I was glad about that.
My boyfriend was thrilled when he saw the bunch of red roses with a beautifully wrapped little cake.
My son has used this company before and recommended them.
His recommendation was a good one.
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