Service rating : Sadly the laDY passed away soon after they were delivered, but family said they were lovely
Product : unable to comment I didn't see them

Service rating : The service was excellent in that I was kept informed every step of the way with emails and text messages and the flowers arrived as arranged. like the wording of the messages too, very friendly.
Product : The flowers were appallingly bad. They did not match the description and although I understand that bouquets will vary in terms of the flowers available, they should not die the day after delivery. The stems did not arrive in line with the picture as they were not in a bubble of water but had wet paper towels wrapped around the ends. I would not use Serenta again as the provider can obviously not be trusted to not use end of line flowers. It is extremely disappointing and upsetting as these flowers were a gift.

Service rating : overall good site - have used before, no problems previously
Product : very disappointed with quality - quantity of flowers...not like advertised on website - bouquet was alot smaller. I will think twice before using serenata again to be honest.

Service rating : I was so impressed by your service I will definitely recommend you to my friends.
Product : My friend told me the flowers were beautiful, thank you.

Service rating : excellent service
Product : very pretty posy

Service rating : To get free delivery my brother and his wife had to wait 5 days after his anniversary day to get the flowers! But the ease of ordering was good (ordered on Thursday 2/5/13 and were delivered Tuesday 7/5/13)
Product : I did not see the flowers but they loved them so I am happy with that.

Excellent prompt service, reasonably priced, will definitely use again.