You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Gorgeous gladioli, amazing asters, fabulous forget-me-nots – stunning blooms, but what do they all mean? At SerenataFlowers.com, our skilled florists in Crosby understand the language of flowers, and what you want to say when you send flowers to someone special. So our florist online will interpret your message and pick the right blooms for that perfect bouquet. Our specialist florist delivery service in Crosby also ensures that every bloom arrives in perfect condition the next day, seven days a week. All you have to do is pick and click, and our florists will do the rest for you.
SerenataFlowers.com don't just sell flowers, we deliver them too. Our service delivers fresh flowers to any address in Crosby, and our next-day flower delivery service means you can send someone special a gift or bouquet, delivered right to their door. Or why not treat yourself with a flowers delivery to your home? Our skilled florists will choose the best blooms from our fresh and fabulous selection. From a single rose to a bridal bouquet, you can rely on our fast and friendly flower delivery service in Crosby.
Want to give someone the perfect surprise? The easiest way to send a message of love is with a fabulous flower bouquet or other gift from SerenataFlowers.com. Our online selection of beautiful blooms lets you pick a posy or grab a gift, and send it anywhere in Crosby, and all from the comfort of your own home. Whether it's a spur of the moment thing or a planned gift, you can send flowers with next-day delivery in Crosby, all with just a couple of clicks. Our florist online service lets you choose from a fabulous range of flowers – just right to say 'I love you' to someone special.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
