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Flower Arrangement
Italy has its own unique style of floristry and product availability may well vary to that shown. Our florists will however endeavour to ensure substituted flowers are of a similar style, quality and value to those illustrated.
* This product is delivered via an international florist network and, due to stock issues, it may be necessary to substitute the product ordered with an alternate product of a similar style and equivalent (or greater) value and quality.
Delivery Reviews
Customer reviews of the overall ordering experience
Although the delivery was made on time I had ordered an "extra" - a small birthday cake to go with it. This was not delivered and when I informed Serenata flowers - they apologised but said they could not make arrangements for the cake to be delivered. This considerably spoiled the effect of the present. If I use Serenata flowers again (which is unlikely) I will not be ordering any extras. Also their website made contact very difficult.
Easy to use website and they arrived as expected the next day. Didn't see the flowers as they were for a gift, but would have preferred a plant or basket of plants rather than flowers. Will use the company again
Fiona
| Near Oriolo Romano | |
Lovely flowers- arrived on time- recipient vey pleased.
Only thing missing- the card from me, missing- in this case, it was no problem.
Paul
| Bologna | |
Easy and straightforward. Beautiful flowers delivered in Italy.
All next-day courier delivered gifts are dispatched from our central production facility.
Deliveries are normally made between 8am and 8pm. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 9pm.
If standard delivery is chosen, we cannot guarantee an exact delivery time
We do not guarantee to be able to follow delivery instructions.
International flower delivery
All international deliveries are passed to a relay network who then pass orders onto local florists.
We are unable to provide delivery notifications for international orders.
We do not guarantee to be able to follow delivery instructions.
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during peak periods, deliveries may be made until 8pm.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.
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