Once again Serenata came up trumps, extremely reliable and flowers were beautiful, my friend was so pleased with them. there was a small problem with the courier however, who upon delivery did not follow the 'this way up' direction on the packaging, when my friend pointed out to the delivery man that he had the box upside down he replied that it was ok as it didnt contain glass, however upon opening she found that two of the lillies in the box were broken. Non the less the was delighted with her flowers and I will of course continue to use Serenata
Easy web site to use. Wide variety of arrangements to choose from to suit most occasions. Free delivery is a bonus along with prompt delivery. Flowers are frsh upon arrival and you can structure your order to suit your own needs. Updates of the order and it's delivery are received too. Errors made by a customer can be corrected by contacting the company promptly by e mail as I hgave had to do this in the past with an error I made with the delivery date
Although the website and the order process were easy to use and the flowers were beautiful the delivery of the product left alot to be desired. The bouquet was a Mother's Day present and the delivery took place late at night on the Saturday which was not acceptable as the recipient was an elderly lady.
These were bought on behalf of a friend, who reported to me that the flowers were beautiful and they arrived on time Thank You
The flowers are always beautiful and on time with regular updates. Would have rated excellent had the card been delivered with it. She didn't know who they were from
Excellent service, great updates and fantastic customer service. I would not hesitate to recommend this company.
They let us know exactly when the flowers were delivered
The price was really good
The recipients were over the moon and told me the flowers were beautiful