First time ordering and the experience was a good one, the only reason I've not given it Excellent, is because I got an email saying that the flowers were a failed delivery (was to be delivered to my mum) - even though I had indicated they could be left on the doorstep - and so I contacted the company (customer service was brilliant - responded within minutes) who said they would contact the courier to re-deliver. In the meantime my mum made her usual daily phone call to me and thanked me for the flowers! I know that this is a courer issue more than SerenataFlowers but if they could get a courier that sent reliable emails/texts and not failed delivery emails/texts when they had been delivered, then it would be an "Excellent" rating from me.
Excellent service. Have used this company before. The flowers are always beautiful and they are delivered on time. Up dates are given by email which I find very helpful. Would definitely recommend them.
The service was excellent as always the website is easy to use and the flowers where delivered ontime
very satisfactory, flowers delivered promptly, advised of transit along the way!
i would use again
Have ordered from Serenata before and always been given good service and good reports of the flowers. Also you get feedback when delivered etc.
Excellent service. Prompt, not to mention the flowers looked fantastic. I would recommend SerenataFlowers over any other florist in the region.
Good to be able to track when the flowers have been delivered