I ordered some flowers for a dear friend and asked them to be delivered to Ambulatory care unit Peterborough hospital on a certain date . The flowers
unfortunately never arrived at the given destination at the hospital and the intended recipient never received her flowers. I emailed Serenata flowers to inform them that the flowers had not arrived and they replied immediately and we're extremely sympathetic and apologetic. They assured me they would chase up the florist delivery company and findout were the flowers had gone.
The process took about two days ,but during this period Serenata flowers kept me constantly updated. They offered me a full refund or a new delivery. I appreciate mistakes happen and although I was upset at the time I felt that Serenata flowers were extremely understanding and helpful and they made every effort to resolve the problem . I would definitely use the company again and I would happily recommend them to others
Overall great service the flowers were beautiful and my girlfriend loved the chocolates, she is french so she knows good chocolates when she eats them the message in card was word for word (i was expecting the message to spell correct what i wrote) and the balloon was a lovely touch. (although cheesy but hey we all love a bit of cheese don't we :) its called romance)
The only thing i was a bit annoyed at is that she got them too early in the day i had option for Guaranteed delivery before 10am but i chose guaranteed before noon (thinking she would get them between 10am and 12pm) which wouldn't interrupt her work before her morning break they arrived at 9.20am but luckily her boss is a cool guy and he was just like oh i never got my missis anything like that so i will let you off. I would Definitely order from you guys again thanks for making my now Fiancee a Happy Lady
Fantastic service. I was kept up to date regarding the delivery details which is important tom me as I live in New Zealand. My sister loved her flowers which were beautiful and they lasted a long time.
Very pleased with service. I was kept well informed about deliver, with lovely messages with a difference, they put a smile on my face! Flowers arrived on time and were beautiful. Well wrapped and cared for. Thank you for a brilliant service.
Will order with you again.
Couldn't fault the flowers, they were lovely, delivery and advice on delivery were great. Well done.
Ease of ordering good choice and recipient very pleased only draw back couldn't see where to tell I sent flowers for free only card for Â£2-99
First rate service.Competitive prices.Just thought bouquet could have been slightly bigger than it was,Especially as i went for the grandissimo bouquet.
Would recommend Serenata flowers to all.
Situated right on the Nene River a bit more than 100 kilometres north of London, Peterborough is a deeply historic cathedral city. Known for the quiet serenity of its marshy fens, this flatland city was once one of the centres of brick production for the entire United Kingdom. Thanks to slightly milder, warmer weather patterns than some of its neighbours, Peterborough is known for gardening for bees as well as developing beautiful gardens to match anything found in a magazine. It truly goes to show you can grow virtually any flowers in Peterborough and the surrounding area if you know how!
People moving to this area often wonder where to find affordable flower shops to meet their needs. Next-day delivery of fresh flowers can be difficult to find outside of London! Still, if you’re looking at sending a flower delivery order ‘near me’ in the UK, you have a friend: Serenata Flowers. When it comes to flowers, delivery in Peterborough can be a hassle, but not when you choose us. We are the florist Peterborough turns to when the highest quality is required.
For flowers, delivery in Peterborough needs to be done quickly. Most flowers in Peterborough will wilt fast if they are not handled properly and given care. As a flower delivery service Peterborough residents have selected numerous times, we have the fastest and most convenient process for flowers delivered in Peterborough. We work with local growers throughout the UK so you can enjoy fresh, vibrant local flowers in season, even if you don’t have a green thumb yourself. After all, you might find that you need flowers for a special occasion at virtually any time.
Our customers use our flowers to show consideration for their dear ones all throughout the UK. We are commonly called upon to deliver bouquets for weddings, birthdays and newborn celebrations, bridal showers, graduations and much more. A thoughtful flower arrangement is also a wonderful way to show empathy in a time of grief or sorrow. We do caution our friends, however, not to send fresh flowers to those who are in hospital, as such facilities are often required to turn these deliveries away. But thanks to our fast delivery, you can send flowers the day after your recipient is discharged.
With so many flowers to choose from, you can truly find something for any taste at Serenata Flowers. Many customers select flowers based on their colour and scent, while others might choose a bouquet based on the special meanings each flower offers. Because our flowers reach you quickly, they last and last. Some can even be transplanted into your very own garden. That makes your gift even more enduring and meaningful.
Want to find out more? Our flower experts are just a quick call or email away. More than 66,000 of your friends, neighbours and colleagues have selected Serenata Flowers and given it five stars for quality and customer service. Get in touch with us today!