Enter your order number, OR email address in the box, and click the 'Track Now' button
Unfortunately my first order through Seranata wasn't delivered as organised - it appears there was a problem with the courier. However I received an excellent response to my enquiry via Twitter from a very helpful customer service agent who organised for redelivery on a Sunday and an additional box of chocolates. Sometimes things go wrong but the response from a company in these instances is often a true reflection of their focus on customer service. Thanks Seranata!
Was very happy to use Serenta for Mothers Day (also given and recieved flowers from there previously and have been very happy each time). Only downside was that the selection for mothers day wasn't quite as extensive (quite understandably!!). I really liked 'Madonna', but wasn't able to get it for Mothers Day. Was still very happy with the flowers I chose to get!!
I tried to track the item on line. It asked me to input my email address OR order number. I chose address and it picked up the details from a previous transaction saying it had been delivered, before delivery. I found the 'no phone' customer service frustrating because I received a standard, unhelpful response.
I was kept informed every step of the way. I was notified by text when my order had been received, another text advising when my order had left the building (message received 5 times), lastly when my order had been delivered.
Efficient service very pleased, the only downside is the fact you can't specify a time for delivery ( I'm an ex florist and know this isn't always possible) when flowers are being sent to elderly people who don't like to answer the door late evening
Thought I`d try Serenata as I was out of the country. As a very ad-hoc flower buyer with little experience or knowledge, this was a great shopping experience! All went to plan and they even managed to change the delivery date as requested after purchasing.
Second time I have used Serenata Flowers and will not be the last time if the same service is given, I was well informed on where and when my flowers were delivered . Also delivered at the correct time as requested.
Gorgeous flowers made by florist in Sutton Coldfield
Glorious gladioli, fabulous ferns and charming carnations - our florists can take any fresh flowers and create wonderful bouquets and posies to send to any address in Sutton Coldfield. All it takes is a few clicks and our florists online will do everything else for you. Simply choose from our selection of beautiful blooms and a florist will create and deliver your gift the very next day to any location. Our florist delivery service is fast, efficient and we only ever use the very best flowers to send the perfect posy to your loved one. Or why not trust our skilled craftspeople to create a unique bouquet for you?
Buy stunning flowers in Sutton Coldfield
Weddings, birthdays, anniversaries – all are a wonderful opportunity to say 'I love you' to someone special. And the best way to say it is with a beautiful bouquet from SerenataFlowers.com. Our fabulous selection of flowers online means that all you need to do is choose from our online selection and we'll send your blooms to any address in Sutton Coldfield . Our choice of beautiful blooms and a secure online service makes sending flowers easy, day or night. Why go to a flower shop when you can choose from our flowers online? Simply browse our selection, and use our fast and friendly flowers delivery service in Sutton Coldfield to send the right message!
Next-day flowers in Sutton Coldfield
Delivering flowers is our speciality at SerenataFlowers.com. Our florists online can create the perfect bouquet and deliver it to any address in Sutton Coldfield the next day. Simply browse our selection of flowers online and pay using our secure payment system. We will then make sure your gift reaches its destination as fresh and as beautiful as you expect from a premium quality flowers delivery service. It's so simple to say 'I love you' to someone special in Sutton Coldfield - just browse our selection and let us do the rest.