Flowers were good for money but turned up in a soggy cardboard box. I opted for the free card as I thought they were very expensive to buy. My recipient nearly missed it as it was scrunched up and soggy in the bottom of the box. The writing on it was a so small it nearly wasn't noticed. Won't use again as service from a dedicated florist shop really cannot be beaten. Not bad, but not great either.
| BROMLEY Kent | |
I have yet to be a recipient of their flowers but I know that having used them a number of times I always get the best response from the recipients who do receive them. On the basis of the comments I get I am happy to continue using them.
| | |
Excellent service, very fast and well worth the money. Excellent delivery. I liked the constant contact about status of order/delivery.
The recipient was chuffed to bits with flowers. Were delivered on a sunday afternoon. Would definitely be using again.
| | |
Have used Serenata several times now as fast, reliable service with family always receiving beautiful, fresh bouquets which look as per the images shown online. The emails letting you know the flowers are on the way and been delivered is a really nice touch too.
Service rating : The sevice was just as it said it would be on the website, I also recived texts telling the product had been dispatched and delivered Product : I haven’t seen the actual product, but the person I sent the flowers to was very pleased with them, thank you
My granddaughter sent me a photo of the arrangement. I was delighted to see that it was just as promised and my granddaughter was delighted with the arrangement in all of her favorite colors.
| | |
Thank you so much for the beautiful flowers my mum received , will be ordering from your company again , I have recommended your company to my friends .
Showing 1 to 12
of 195 reviews
Same day flower delivery
Deliveries are normally made between 8am and 6pm by a florist local to the recipient address. However, during busy periods, these delivery times may differ slightly, and we reserve the right to deliver between 7am and 8pm in exceptional circumstances.
We are unable to provide delivery notifications for same-day orders.
We do not guarantee to be able to follow delivery instructions.
In the rare event that a substitution is necessary when buying a gift, products of similar style and quality will be used, and the value of that substitution will always be of the same or higher value.
Q. Why are your flowers fresher?
A. Instead of lounging about for days in the back of the floral-equivalent of a cross-channel tour bus that crawls to all the florist shops across the UK, Serenata’s supermodel flowers travel in style and in double-quick time.
Q. How are the flowers packaged?
A. Very comfortably, very securely, and very elegantly.
Q. Do the flowers come in a vase?
A. Some of our arrangements do come with a vase included in the price. For those that don't, we display a range of appropriate containers in the 'Special extras' panel of the product page for you to add to your order if you so fancy.
Q. Can I order a vase to go with the flowers?
A. With the greatest of pleasure. If the flowers you're ordering are suitable for presentation in a vase, we'll present some appropriate choices on the product page for you to add to your order.
In the same way as you like to take off your coat and put down your bag, your roses want to get rid of any excess baggage. Carefully peel off any of the outer guard petals that look a little rugged – these were left on to protect against potential pre-arrival stresses. Likewise, remove any leaves that will be below the waterline of the vase, and untie any bits of string that are holding the stems together.