Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 176297 reviews since September 2011)

Last 30 Days

4.5/5(89.7%)

(based on 2661 reviews, 24 January - 23 February, 2017)

Last Week

4.5/5(89.9%)

(based on 624 reviews, 16 February - 23 February))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

George

22/02/2017

I loved the whole experience of choosing the right flowers for the occasion from a tremendous selection; getting a clear and accurate statement of the cost, enjoyed the simple form filling that was all that was required to place the order.Then I was delighted with the swift service and the excellent response from the recipient. Well done! I look forward to using your service again. George Gamlen in England.

Jane

22/02/2017

I would highly recommend SerenataFlowers The communication from when you order right up to when the customer receives the flowers is amazing. Very humorous and makes you smile with the comments. This is the 2nd time I have ordered from them and will continue to order in the future.

Stephen

22/02/2017

Easy to order, delivered on time without a fault, beautiful bouquet, fully informed throughout.
Won't hesitate to use again in the future.

elaine

22/02/2017

brilliant servise thankyou very much deliverd on time and kept me informed of every movement my friend said the flowers was beautiful thankyou

Barbara

22/02/2017

I ordered flowers to be sent to Christine Hipwell and family on the death of my cousin Keith Hipwell. As this purchase was made from New Zealand it was comforting to be kept informed as to when the flowers left for delivery and when delivery was made. My family said that the flowers were beautiful.

Jan

22/02/2017

My daughter in law was absolutely delighted. I saw the pics and they looked beautiful

Sylvia

22/02/2017

Brilliant service I can't fault it and will definitely use it again

Cynthia

22/02/2017

My friend lived them and they lasted well. Thankyou

Elizabeth

22/02/2017

It was excellent delivery

Neil

22/02/2017

All good, flowers well received

Iren

22/02/2017

I liked the fact that I was kept in touch all the time about the delivery details so I knew that the flowers had arrived on the due date.
I did not see the flowers but the relative who received them said they were beautiful.
Fast and efficient service.
Thank you so much.

Sarah

22/02/2017

Flowers arrived the next day as promised. My sister loved them, they were beautiful and they are still reasonable looking 2 weeks later

maureen

22/02/2017

Flowers looked as they did on the website and arrived on time . Perfect.

Sandra

22/02/2017

The flowers were lovely.

Tamerscene

22/02/2017

Fab brillant service

Christine

22/02/2017

Another successful flower delivery. Happy receiver. Delivered on time and beautiful. Thanks!

Beryl

22/02/2017

Flowers were delivered next morning and were given glowing report by my sister the recipient. Many thanks,will use you again

Heather

22/02/2017

Great flowers appreciated by recipient, on time and day requested. Thank you .

Mary

22/02/2017

Excellent service.

Gillian

22/02/2017

EXCELLENT

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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