SerenataFlowers.com Customer Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:



4.3/5 (87%)

(based on 202478 reviews since February 2013)

Last 30 Days


(based on 1202 reviews, 15 July - 14 August, 2018)

Last Week


(based on 277 reviews, 7 August - 14 August))

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

I live is Australia and I wanted to send a flowering plant rather than cut flowers to friends in the UK. After 3 frustrating calls to local florists in their area “sorry we don’t have any plants in stock” “ oh we only do that at Christmas” etc I chances upon Serenata. Delivered the next day! Fantastic!!!
Very good service. Flowers were exactly as presented on website.
Fabulous, couldn't have asked for more will be recommending to everyone x
The flowers arrived exactly on time and look as good as the picture online. It is always a worry that the flowers and/or plants will not live up to the pictures that you base a purchase on, but these were picture perfect, thank you
my friend said the flowers were beautiful. thank you
Frequent updates on progress of order and notification of successful delivery, both much appreciated. Nice to get a discount after one order. Fairly good choice of flower arrangements and prices competitive.
The delivery person couldn’t find the house. There is only one house at the address given. Despite not having an option to give the house name in your address boxes they should have found the house on the day they were to be delivered.
Finally after an email giving the house name the flowers were delivered and my sister in law was very happy with them.
Great service. Delivered next day on a Sunday! Would definitely recommend. Beautiful flowers.
My sisters and I all received thank you cards from the recipients, as the flowers were perfect , they loved them.
Yes definitely I would have no hesitation recommending Serenta flowers.
Milton Keynes
Flowers were delivered next day as requested by a reputable courier service and were much appreciated by the special lady recipient. The flowers were fresh and a illustrated online. The delivery tracking was very much appreciated by keeping us informed of progress. My thanks
The flowers were for a friend’s birthday. She phoned me to say how beautiful and well presented they wewre.
The flowers were delivered on the day expected and my mother was thrilled with them and said how beautiful they were. Ordering was easy and there were plenty to choose from. I would use this site again and recommend it
recipient Much surprised and Very happy with her flowers.
Thank You so much for such great customer service.
Much appreciated.
Received flowers were beautiful...alas, the advertised next day service did not occur (by all accounts an issue with the courier used) - a great shame.
I appreciated the reports of when the flowers were picked up and then delivered. Because I am in the U.S. I never saw them, but have to assume they were as requested. They certainly were appreciated by the recipient.
very pleased with price,delivery and flowers
A very reliable, quality service
good service exactly as requested

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