Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(87%)

(based on 197477 reviews since October 2012)

Last 30 Days

3.8/5(75.7%)

(based on 2162 reviews, 21 March - 20 April, 2018)

Last Week

4.1/5(82%)

(based on 217 reviews, 13 April - 20 April))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Maria

Feltham 16/04/2018

Absolutely beautiful flowers that arrived with lots of blooms, which meant they lasted for two weeks. My mum was so pleased with the flowers and box of chocolates. Great delivery service too. I'll definitely be using Serenata Flowers again!

Sue

Bournemouth 16/04/2018

Lovely flowers. Quick delivery. Arrived when expected. Would recommend.

Valerie

Aylesbury 16/04/2018

I have already told them I would recommend them and use them again my daughter in law was really pleased with her beautiful bouguet.

Lesley

Dudley 16/04/2018

They simply “did what they said”
My flowers were delivered on time and as per instructions. Quickly and easy to order on line with no problems encountered. I would recommend their service as I was completely satisfied.

Donna

Heathfield 16/04/2018

Great choice. Ordered on bank holiday Friday delivered next day. Impressed with service and communication

George

Eastleigh 16/04/2018

Have used Serenata a number of times now and always both delivery and service has been very good. Recipient has also been very pleased with the quality of flowers received.

Nick

Ulverston 16/04/2018

Lovely flowers, delivered on time. Excellent service - thank you!

Jon

Houghton Le Spring 16/04/2018

Excellent prompt service. Very reliable

Barbara

Luton 16/04/2018

Lovely bouquet easy to order

Janette

Wallasey 16/04/2018

Bought the flowers for Mothers Day for my mum. She was delighted with the flowers and the size of the head on the flowers

Kay

Edinburgh 16/04/2018

The bouquet I ordered was processed quickly and was stunning. There was a small delivery-related issue which SerenataFlowers handled promptly, despite it being out of their control and they kept me updated every step of the way. Perfect service and will be using Serrenataflowears again soon.

susan

London 16/04/2018

very good

Sarah

Dereham 16/04/2018

Delivered punctually and I am told the plant was lovely. Thank you

Randy & Frances

Helensburgh 16/04/2018

My Sister was delighted with the flower arrangement. I was very happy with the speed of delivery and the constant updates on when my Sister would get the flowers.

Megan

Diss 16/04/2018

Serenata flowers are the best in every way, cost, delivery and most important lovely fresh flowers, my latest feed back from a friend who I sent flowers to was that they were still lovely and fresh and had at least another week to go, that would make three weeks since my friend recieved them, The stephanotis plants that I sent to two other friends were well recieved and looked far more expensive than I paid for them. Your name has been passed to many of my friends who now only send flowers from you.

astrid

Polegate 16/04/2018

Carmel was very happy with the lovely flowers. Thank you very much.

Louise

Edinburgh 16/04/2018

I sent the flowers to a friend who had just lost her father. She loved them and said they were gorgeous.

Katy

Bangor 16/04/2018

Lovely flowers and no hassle ordering and delivery

Suzanne

Isleworth 16/04/2018

Bought for family member, very happy with flowers.

Elaine

Bridgwater 16/04/2018

Excellent service recieved

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

Accepted payment methods:

©2003 - 2018
serenataflowers.com
 |  Terms and Conditions
Switch to Mobile version
Login
Register
× ×