Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 184400 reviews since January 2012)

Last 30 Days

4/5(80%)

(based on 1135 reviews, 28 May - 27 June, 2017)

Last Week

4.1/5(81.3%)

(based on 112 reviews, 20 June - 27 June))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Dorothy

Chorley 22/06/2017

Have used the service several times before and the recipients have always been delighted

Alison

Chesham 22/06/2017

I am rating it from a senders point of view - my recipient loved them although I personally never saw them - about to order the same again!! Thank you!

Val

London 22/06/2017

Very good Excellent delivery, despite problems in getting them to the right place/person. Recipient sent me a photo of the bouquet, in a thankyou.

Val

London 22/06/2017

Brilliant selection of flowers -lasted well and really pleased and excited the recipiants.

Micheen

Sturminster Newton 22/06/2017

The flowers were greatly appreciated and very beautiful . The service was excellent.

elaine

Poole 22/06/2017

great service delivery as promised I didn't see the flowers but my daughter was delighted with them and said they were rearly fresh

Patricia

Market Harborough 22/06/2017

Excelente servicio, el presente y las flores fueron muy del agrado de mi prima, llego a tiempo y de acuerdo a lo requerido.

Rachael

Lincoln 22/06/2017

Fab

INMACULADA

London 22/06/2017

Servicio de entrega muy bueno en festivo y 24horas.

Myla

Chichester 22/06/2017

The flowers and chocolate you delivered to my dear friend in the UK *exceeded* her expectations (and mine); were timely delivered, and for a fair and decent price. I'll definitely use you again (and highly recommend the service). Good customer service is really hard to find these days, and Serenata, you guys are excellent. Well done!

Beverley

Hebden Bridge 22/06/2017

Exceptional next day service with the most wonderful flowers that bring joy and happiness to people.

Joanna

Frodsham 22/06/2017

I found it very helpful to know when the flowers were going to be delivered and so appreciated the e-mails to keep me informed.

Sheila

Aberdeen 22/06/2017

Very pleased with service and wouldn't hesitate to use you again.

gail

Sheffield 22/06/2017

Wanted flowers on a special day and they arrived on that day ,good price.

Jacqueline

Salisbury 22/06/2017

Very good service and my Sister-in-law was delighted with them.

sandra

Mitcham 22/06/2017

The service from the information I have received by the recipient was brilliant. The flowers have been lovely.
from my point of view the updates of delivery have been great.
Will be using you again in the near future.

Valerie

Minehead 22/06/2017

The Jasmine Hoop was delivered on time and my cousin was excited to receive some cheer on a very busy moving day when I could not be there in person. I have used Serenata to deliver flowers on many different occasions to friends and relatives in the U.K. and love the convenience of being able to order on-line and know that the flowers will always be top-notch. Receiving emails to let me know the progress of the delivery allows me to imagine the recipient's pleasure on opening the door to a lovely bouquet at the time it is happening.

Christopher

Wotton-under-Edge 22/06/2017

The flowers were delivered as per my specific instructions regarding time and date.
The flowers were absolutely stunning. My wife, who loves flowers, says that they are the loveliest she has ever received.
These flowers arrived in good order and they lasted a decent amount of time before showing any signs of wilting.

Ann

Whitstable 22/06/2017

Great product and price - thank you for the prompt delivery , my friend was really pleased with the flowers

Pam

Forres 22/06/2017

I would certainly use Serenata Flowers again. Excellent service from initial order to completion and delivery. Thank you very much.

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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