Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 188195 reviews since April 2012)

Last 30 Days

4.1/5(81.5%)

(based on 211 reviews, 19 September - 19 October, 2017)

Last Week

3.6/5(71.1%)

(based on 38 reviews, 12 October - 19 October))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Annmarie

Normanton 19/10/2017

The flowers that where delivered to my daughter were beautiful

Rachael

Northampton 19/10/2017

Easy to order prices clearly marked. Good communication throughout. My daughter in law was very pleased with them

Lynne

Colchester 19/10/2017

The website is great catagorised for easy buying. Kept in touch with deluvery and when the flowers were delivered. As always beautiful flowers.

Rosemary

March 19/10/2017

Really good the few times I have used their services. I will continue to use them too - lovely flowers apparently and good price

Rita

Southampton 19/10/2017

Recipient friend was delighted with flowers and how long they lasted. Thank you

Jan

Wimborne 19/10/2017

As I live in Australia and the flowers were being delivered to a UK address, I appreciated your prompt advice re the delivery. Thank you.

John

Fareham 19/10/2017

Roses were excellent and lasted 15 days...delivery was, however, late afternoon

gini

gateshead 19/10/2017

Excellent service and beautiful sweet memories basket of flowers... Would highly recommend

Monique

Bolton 19/10/2017

Easy to negotiate the website. Flowers ordered were delivered exactly within the specified time frame and were identical to website picture!
The flowers were reasonably priced and lasted nearly 2 weeks.
Impressed with next day delivery option too!

Lesley

Arbroath 19/10/2017

Serenta flowers - easy ordering system, first class service and superb quality with great delivery notifications.

Christine

Azé 19/10/2017

Parfait
Merci

Debbie

Weston-super-Mare 19/10/2017

Used the company twice now, very satisfied, will use again

jennifer

Bridgwater 19/10/2017

Excellent service lovely flowers very fresh and last ages

Janet

Maidstone 19/10/2017

Always easy to orders & good service

Chantal

PLOU 19/10/2017

Bouquet identique à la photo et qualité des fleurs extra. Délai respecter, que du bien

Michèle

RIS ORANGIS 19/10/2017

la personne qui a reçu ce bouquet, a trouvé ce bouquet très très beau.

Diane

Brighton 19/10/2017

It was for my sister in law and she said they arrived the next day and were beautiful. So pleased as one never knows what condition flowers arrive in when ordering. Thank you and will recommend again

Raymond

Sittingbourne 19/10/2017

Exelent flowers as always. They lost a star this time because they did no arrive in the basket shown in the picture. There was no indication that the basket was only for display purposes.

cécile

corseul 19/10/2017

Beau bouquet livrée le bon jour et en plus livraison gratuite

Elaine

Birmingham 19/10/2017

for a 70th birthday and the recipient was over the moon with the arrangement

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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