Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 176330 reviews since September 2011)

Last 30 Days

4.5/5(89.6%)

(based on 2406 reviews, 28 January - 27 February, 2017)

Last Week

4.4/5(87.7%)

(based on 187 reviews, 20 February - 27 February))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Jeannette

26/02/2017

Juste l heure de livraison ,un peu tôt

Valérie

26/02/2017

Commande livrée dans les temps
Produit : Je n'ai pas vu le produit mais la destinataire en était très satisfaite.

Ann

26/02/2017

Brilliant customer service.And will order again in the future

Mandy

26/02/2017

I placed an order at about 4:30pm on Sunday afternoon and was absolutely amazed that the delivery had taken place by 9:30am the next morning. Thank you for an excellent service? X

Pamela

25/02/2017

Delivered as promised to mark the 99th birthday of a cousin. Most impressed by this service on a Sunday to a rural address.

Elaine

25/02/2017

The flowers were just beautiful snd lasted well in 10 days.

LIONEL

25/02/2017

Brilliant service. Perfect communication. Can highly recommend.

Lo

25/02/2017

Very happy with the service I received.

Ilana

24/02/2017

Excellent service, delivered next day

Steven

Northampton 24/02/2017

.tx3tc3

sandra

24/02/2017

Quick and easy,from a gorgeous selection...and at amazingly reasonable prices.They also last in excess of a week!!!

Margaret-Ann

Waterford 24/02/2017

Been using them for years - absolutely great - and the site is so easy to use. Bought so much pleasure to my mother.

Adam

Abertillery 24/02/2017

Have used the service a few times and have always been happy. However of late the flowers and bouquets seem to be suffering from the usual care and attention. The value is dropping.

Leigh

24/02/2017

Couldn't have been easier to order and first class service - delivered the next day and kept informed along the way - e-mail arrived to confirm delivery just after they had arrived - would definitively use again and recommend to others

fiona

23/02/2017

Very good arrived on time

Lisa

23/02/2017

It was really easy to order, and the flowers arrived right on time!

Paul

23/02/2017

Excellent service. Online simple and easy to arrange purchase and delivery.

Sonia

Preston 23/02/2017

Lots of choice, good price range, delivered as promised

Sonia

Preston 23/02/2017

Easy to order flowers on the website. Clear prices, plenty of extras if required, good photos of what you are ordering.

George

22/02/2017

I loved the whole experience of choosing the right flowers for the occasion from a tremendous selection; getting a clear and accurate statement of the cost, enjoyed the simple form filling that was all that was required to place the order.Then I was delighted with the swift service and the excellent response from the recipient. Well done! I look forward to using your service again. George Gamlen in England.

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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