Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(87%)

(based on 189802 reviews since May 2012)

Last 30 Days

4.1/5(82.1%)

(based on 1482 reviews, 20 October - 19 November, 2017)

Last Week

4.1/5(81.8%)

(based on 347 reviews, 12 November - 19 November))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Jane

Princes Risborough 19/11/2017

It was good to hear from you, when they were delivered as otherwise we would have been left wondering if they had arrived.

Bruce

Ardrossan 18/11/2017

Very Quick and Effiecent and Easy to find Online.

Marie-elisabeth

Reading 18/11/2017

le bouquet commandé a été livré comme demandé et correspondait à l'image

Jean

Runcorn 18/11/2017

Great service and communication ,

Tracey Ann

Sale 18/11/2017

Would definitely use them again and delivered on time , would recommend to a friend

Alison

London 18/11/2017

Prompt service and lovely flowers delivered to recipient who was very pleased with them..

Barbara

Sale 18/11/2017

I have not seen the flowers personally but beleive them to be beautiful I have used you several times and woild recomend them to my friends

Marian

Glasgow 18/11/2017

Always a reliable service and recopients delighted with flowers.

Jennifer

Weymouth 18/11/2017

Loved the emails about the deliveries. Family and friends loved their flowers, not seen them but no complaints - easy to order and on time.

Rachel

Fleet 18/11/2017

Really straightforward to order on line with excellent delivery service.

isabelle

SAINT GENEST SUR ROSELLE 18/11/2017

le bouquet a été livré à une personne pour 80 ans elle a été ravie reçu à la date prévu pas facile à trouver pourtant mais bon chauffeur
le bouquet je l'ai pas vu mais la personne en a été très heureuse

Catherine

Bolton 18/11/2017

These flowers were bought as a gift and they did arrive on time.

Ian

Carnforth 18/11/2017

Needed flowers for a friend at short notice, Serenata had an excellent offer price on a lovely seasonal bouquet. Purchase was easy, delivery on time, and my friend was delighted, commenting to me a week later that the flowers were still lovely.

Rowe

Shrewsbury 18/11/2017

Thanks Serenata - recipients very happy with your delivery.
Delivered promptly.
I will be back.

Christopher

London 18/11/2017

FAB!

Marc

Hitchin 18/11/2017

Nice flowers delivered in time

chris

Hockley 18/11/2017

Great service

Hannah

Sandy 18/11/2017

Easy to use, great comms and fab flowers

Kim

Barnstaple 18/11/2017

Easy and reliable. Nice choice. The purple callas and lilies were an unusual find.

Sue

Henley-on-Thames 18/11/2017

Flowers arrived when requested and they kept me informed throughout the process.

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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