Serenata Flowers Customer Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:


All Time

4.3/5 (86.0%)

(Based on 230029 reviews since May 2014)

Last 30 days

4.0/5 (80.4%)

(Based on 1425 reviews, 16 October - 15 November)

Last Week

4.0/5 (79.4%)

(Based on 277 reviews, 08 November - 15 November)

Beautiful flowers
A beautiful basket of flowers service amazing on time a slight problem but sorted quickly thank you
Beautiful fresh on time blooms
Service delivery was excellent, store attendants were amazing and will to give that professional advice
Beautiful flowers (as described on website) & excellent communicaion.
Ordering very straightforward. Arrived exactly when I was told it would. Sent to my mother who said they were beautiful
I bought flowers for my wife for our anniversary while she was abroad in the UK. I ordered from back home in Austria and it was somewhat complicated with her being at a rented flat and also with just a small time window for suprise delivery. The customer service helped me very nicely and answered very prompty and it all worked out perfectly in the end. The flowers were of great quality and my wife was delighted :)
Their delivery was on time and the arrangement was exactly as picture.
In my experience Serenata always always deliver on the prescribed date and at a reasonable time of day. The notification that flowers or other are in transit, is a good idea.
Not ordered on line before and found it very easy. Excellent service.
I wanted my friend to feel special on her first birthday since she lost her husband. She was thrilled with the flowers and it made her day cheerful. She was very happy, they were beautiful flowers.
The flowers were for my brother's wedding anniversary. My sister in law said they were just lovely. All the blooms were perfect and protected by exquisite wrapping. She was thrilled. Thank you for helping to make their day special.
Hi, it was simple to use Serenata's great online service from here in mainland Spain. My friend in Leeds, England loved her flowers, they were delivered when I expected them to be there and were beautiful. The card they came with was also nice. Everything about the process was quick and easy, well-priced and hassle-free. I certainly would use SF again. Thanks!
Didn’t realise that not including a specific card meant that there was no indication of who sent the flowers! My friend didn’t know who had sent them but she thought the flowers were lovely
As I live 250 miles away from my family It was lovely to hear off my mum on her birthday and how beautiful the flowers are and they still are nearly 2 weeks later Thankyou again
Highly recommend- good value and speedy delivery
Great choice, good price, great communication and I haven't seen the flowers but have been told they are lovely. Would recommend. Thank you.
flowers were a good price and a nice choice, arrived on time, however I accidentally added a card to the basket without meaning to and there was no number on the website which made it complicated to sort out.
Beautiful quality bouquets at reasonable prices. Excellent delivery service, which you can track. Excellent customer service keeping you up to date with delivery times. I would definitely recommend Serenata Flowers.
Brilliant service

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