SerenataFlowers.com Customer Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:


All Time

4.3/5 (86.0%)

(Based on 210812 reviews since July 2013)

Last 30 days

3.9/5 (77.9%)

(Based on 1528 reviews, 22 December - 21 January)

Last Week

3.9/5 (78.3%)

(Based on 313 reviews, 14 January - 21 January)

I sent flowers from Canada to the UK.
I was nervous having never done this before, but I shouldn’t have worried because apart from being the best price , the website was easy to navigate and you were kept informed every step of the way up to delivery ! My mum absolutely loved her flowers she said they were beautiful and made her day !!!
Thank you so much Serenity I will definitely be using your services again !!!
Very very satisfied customer .
Good service Just not too sure flowers looked like picture on the web although hard to tell from my mum's photo.
Have used Serenata several times now and have always been satisfied with their service, flowers and communication.
always reliable delivery. Flowers were well received.
Ordering the flowers was easy, they were delivered on time and my friend was very surprised and pleased with them.
Bridge of Weir
Excellent, speedy delivery times. Flowers always of top quality, value for money and long lasting.
Quick, easy & efficient with good value product. Recipient was very pleased. Thank you!
My mother loved them. Delivered on her birthday (3rd) and she sent me a photograph 7 days later with them still looking lovely!
The recipient was delighted with the flowers which arrived on time and were beautifully fresh.
The flowers have been long lasting and were presented beautifully. I have no hesitation in highly recommending this service.
Easy to order online as they're website is user friendly! Kept me up to date with the delivery details via email and were delivered on time. Stress free experience; will certainly order from them again.
Website easy to use
Delivery very efficient
Flowers very fresh on delivery and as depicted on website - confirmed by recipient.
done as requested
Great service, they did what was asked and the flowers were exactly as the picture. Thankyou.
Excellent service, profesional and amazing quality of flowers
Service was excellent. My sister in law was very pleased and on speaking with her yesterday, she said the flowers are still going strong and look lovely. I would definitely recommend your company.
They were on time and kept us in touch.
Very pleased with the flowers, service and price.
Leighton Buzzard
I thought the service was absolutely brilliant. The flowers were beautiful,fresh and delivered on time. The recipient was absolutely delighted with the presentation and packaging. The cost was very reasonable and I would certainly use their company again. My only (hopefully constructive) criticism was the number of e-mails I received...there were too many updates and progress reports etc.The language was rather childish and the fair -tale tone a little strange, but it made me laugh, so was a good thing. The problem was trying to unsubscribe after. It was very difficult.
However, I did unsubscribe and will use them again next time I need flowers for my Aunt in Leighton Buzzard. Thank you Serenata, nine and a half out of ten!
Excellent service, as always! Good price, communication on point and delivery just as requested.

Will use again! Thanks!

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