SerenataFlowers.com Customer Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5 (87%)

(based on 200388 reviews since December 2012)

Last 30 Days

4.1/5(81.9%)

(based on 1433 reviews, 24 May - 23 June, 2018)

Last Week

4.1/5(82%)

(based on 334 reviews, 16 June - 23 June))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:



Hayle

Really great service, and my friend reported that the flowers and teddy were both great ?? x



Birmingham

Arrived on the day
I was given



Northwich

great service. Flowers arrived early morning next day and my gran was really pleased. Flowers were great quality and well packaged. Would recommend.



Edinburgh

Bang on time delivery.



Cranbrook

Excellent service and beautiful flowers



Tamworth

Excellent service



Chelmsford

Organised the delivery at last moment. Available choice was great and I was kept informed of the progress of the delivery at every stage. Flowers arrived exactly when expected and lasted for nearly 10 days. So impressed I used the same service again one week later



Kettering

Easy to do. Lots of communication so I knew what was going on.



Borehamwood

good customer service - bit disappointed with the size of tribute- ordered the large thankfully- would not like to guess how big the standard was.



Birmingham

PERFECT IN EVERY WAY !



Birmingham

i always use serenata flowers,because i have always been told by the people i send them to are very pleased with the condition and speed when they received them.they have phoned me ,they were over the moon with praise ,and how beautiful they were,i have never received a complaint from anyone.that says it all.so thank you serenata,keep up the good work..



Worthing

The delivery was on time and the flowers were reported to be wonderful



Andover

Easily done online!



Cranbrook

Yes I would recommend them. Good service lovely flowers.



Buckie

The person to whom the flowers were delivered, had just had an operation and I wanted to surprise her. They did, brilliantly.



Hornchurch

SO pleased with choice, price & delivery - and not for the first time!! Would always check on Serenata before others.



Hamilton

Excellent service and lovely flowers



Broadstairs

I had a problem with a voucher code which they kindly sorted out for me.
My Dad was delighted with his flowers, however, I did ask for the flowers to be left with neighbours and they were left on his front doorstep in full sun on a very hot day



Cheltenham

I was very pleased with the service and my friend, who received the flowers, was delighted. Thank you.



Macclesfield

Prompt delivery on the pre-arranged date and recipient said the flowers were lovely.

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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