Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(87%)

(based on 197690 reviews since October 2012)

Last 30 Days

3.8/5(76.8%)

(based on 2154 reviews, 24 March - 23 April, 2018)

Last Week

3.8/5(76.8%)

(based on 228 reviews, 16 April - 23 April))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Shannette

Leek 23/04/2018

As usual the flowers were fresh and plentiful and the delivery very prompt.
These were sent to a friend who could not believe how many and how beautiful the flowers were

camilla

Olney 22/04/2018

Excellent communication from Serenata. Keeping me informed all the time of delivery status
Yet again a great service

Janette

Stourbridge 22/04/2018

Prompt delivery, good value, flowers looked great on the photo the recipient sent me. Happy to recommend. Not my first time of using them - and each time has been good.

Anne

Hebburn 22/04/2018

Sent flowers for a birthday they said they were beautiful I have used this service several times and each time have had wonderful feedback from recipient....great prices and great service in my experience would definitely recommend to anyone.

Phil

Feltham 22/04/2018

Absolute brilliant service and the flowers were the best ever. My wife loved them and they lasted for nearly 2 weeks. Will definitely be using Seranta flowers again. Thank you

Darren

Gloucester 22/04/2018

Fantastic, Easy to navigate website and excellent value for money. Delivered exactly as promised
Class and professional arrangement

Sally

Totnes 22/04/2018

Ease, efficiency, quality

Angelina

Leominster 22/04/2018

Fantastic service! Loved the messages!

Caroline

Eastbourne 22/04/2018

I have used this company twice, to send flowers to my mother in Sussex and to a friend in London. I live in the US so hoped everything would work out well. They delivered the flowers on time in both cases, and in both cases they were fresh and beautiful. Received an email to tell me they had been delivered which was great.

Monica

Huntingdon 22/04/2018

I was impressed by the details of delivery etc my friend was delighted with the flowers sent to her to cheer her up due to family health yes I have ordered from senate and received good service again thank you

Michael

Lincoln 22/04/2018

A short notice order while I was on holiday in France to my Aunt in Lincolnshire as I found out she was in hospital fighting cancer. They phoned me up to say what a lift it had given them and such a welcome surprise when they returned home. Lovely bouquet very well priced and delivered on time. My wife recommended you to me, I had always used a global Interflower company but not anymore....
Thank you team, great job and I have a happy Aunt and Uncle...

Sue

Littlehampton 22/04/2018

I forgot to send a card, but your flowers have been very good in the past.

Gill

Ipswich 22/04/2018

As always delivered as promised and kept informed of the progress. I chose orchids as they generally last longer and the recipients were thrilled with their surprise.

George

Gosport 22/04/2018

The service was first class from ordering to the delivery.

Delphine

Craigavon 22/04/2018

I did not see the flowers but the recipient was really happy with it and told me they were absolutely beautiful.
Email received before and after delivery. Excellent service.

Sue

Manchester 22/04/2018

The people to whom they were sent were thrilled with the flowers.

Michael

Barnstaple 22/04/2018

Beautiful display, arrived next day in perfect condition. I would recommend as a supplier.

Grace

Plymouth 22/04/2018

Excellent plants, just what I wanted. Delivered on both occasions with a freindly greeting and a smile... enough to brighten any one’s day!

Jon

North Shields 22/04/2018

Excellent service as usual.

Shazia

Hayes 22/04/2018

Great service , very quick delivery , was v impressed and the good value for money will definitely use again thank you

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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