Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 160440 reviews since March 2011)

Last 30 Days

4.5/5(89%)

(based on 2073 reviews, 28 July - 27 August, 2016)

Last Week

4.5/5(90.6%)

(based on 383 reviews, 20 August - 27 August))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Berenice

Southsea 25/08/2016

The flowers were delivered promptly and as stated.

tina

Liverpool 25/08/2016

lovely selection delivered on time

Martine

Fort William 25/08/2016

Always been pleased with the efficiency of your service

Juraj

Newhaven 25/08/2016

Fast and reliable service,always a pleasure to deal with.

Stuart

Aberdeen 25/08/2016

Always happy with the flowers...last for ages...only fault is not a next day service have to plan 2 days in advance....only due to outer areas.

Diane

Orihuela 25/08/2016

Arrived on the day requested

Monica

Rugby 25/08/2016

My recipient was very pleased with the flowers supplied which were delivered as indicated on the website

Heather

Diss 25/08/2016

Very efficient.

irene

Boston 25/08/2016

Lots of updates which were good.

Lorna

Leamington Spa 25/08/2016

Was kept well informed regarding delivery. Flowers were lovely according to receiver. Will definitely use Serenata in future.

Helen

Plymouth 25/08/2016

Arrived the next day, excellent service.

Anna

Nottingham 25/08/2016

The prices are competitive and the service efficient. I like the options for what to do if the person is out when the flowers are delivered. This is very helpful.

Claire

Bristol 25/08/2016

Good thanks

Susan

Southampton 25/08/2016

Good communication. Speedy delivery

hayley

Frinton-on-Sea 25/08/2016

used twice cannot fault service

michaela

todmorden 25/08/2016

quick

Richard

Brighton 25/08/2016

First class service as always. Thank you.

Susan

Ringwood 25/08/2016

The service was excellent, delivery was on time and so nice to be told delivery had taken place. The flowers were much enjoyed, thank you.

David

Oxford 25/08/2016

I was very pleased with the whole service from beginning to end and the recipient was delighted.

Jim

Haverhill 25/08/2016

Easy to place an order anf the flowers were delivered on time to a very pleasantly surprised aunt.

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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