SerenataFlowers.com Customer Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:



4.3/5 (86%)

(based on 207564 reviews since May 2013)

Last 30 Days


(based on 1709 reviews, 19 October - 18 November, 2018)

Last Week


(based on 374 reviews, 11 November - 18 November))

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

great fast service, the receiver loved the flowers, said they looked great
100% reliable and beautiful flowers.
Yet again, wonderful service, from ordering to delivery. And the flowers lasted for weeks!
Ordered flowers as a surprise for my Mum's birthday. They arrived on the day and left in her porch as requested if she was out! Over 2 weeks later and they are still going strong??????
Am tempted to order myself a bunch using the discount given!
Good selection of flowers and prices. Delivery when asked for. Thank you.
The recipient received the flowers and were a lovely surprise for them. The arrived in great condition and I was updated every step of the way up to delivery. I received a picture from the recipient and the flowers looked stunning like the website picture.
I have used the company for sometime now for a variety of occasions and I have never been let down. The company keeps you up to date with every detail and they arrive on the time that I always request.
High Peak
Serenata were able to deliver next day which was great.

The quality of the flowers was excellent, many people commented on this. The flowers stayed in top condition for nearly 2 weeks.
Tunbridge Wells
Easy service and the recipient seemed very pleased with the flowers
Fast simple and excellent value
Recipient has commented on the freshness and quality of the flowers. Thank you.
Lovely flowers delivered on time as always. Yes I would recommend Serenata.
all perfect and very happy,.
I am the recipient of the flowers, which arrived very promptly after ordering and have lasted almost 2 weeks
The feedback I had from the recipients of the flowers was that they loved the bouquets. The flowers received were the same as I ordered and this was important as I had two very different occasions to cater for.
I sent two orders, one to my sister and also to some friends, both in Lowestoft.

Thank you for sending them and they were lovely apparently. I know that I was a 'meanie beanie' and didn't buy a GIFT card to go with each of my orders - I decided on paying the extra for the flowers instead - but what I hadn't realised was that you didn't even put anything to show them where they came from. Luckily they both guessed.

May I please suggest, with great respect, that in future when an order is sent you at least attach a small gift card or note - the cost would be negligible - to say who sent them? I prefer flowers to paper cards which just go in the recycling..

That would make your service perfect.

Pam Allen
Leamington Spa
I ordered my flowers a few weeks in advance and they arrived on time, in my designated delivery area in great condition. The flowers were gorgeous and lasted for about a week.
The flowers were great but were delivered a day late
The Flower basket was beautifully made up and delivered on time. The website was easy to navigate and purchasing was smooth.
Beautiful bouquet, delivered on time, She loved them
thank you

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