Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.3/5(87%)

(based on 192928 reviews since August 2012)

Last 30 Days

4.1/5(81.5%)

(based on 1782 reviews, 25 December - 24 January, 2018)

Last Week

4.2/5(83.1%)

(based on 290 reviews, 17 January - 24 January))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Shelley

Treharris 23/01/2018

Very good service beautiful arrangement

Janina

Northampton 23/01/2018

Excellent,the receiver was thrilled. The flowers were delivered to the correct address and arrived as planned

Elizabeth

South Brent 23/01/2018

Easy website, update emails re delivery,and recipient said the flowers were lovely.Have used before and will be sure to use again.

Kiaran

Atherstone 23/01/2018

Very good

June

Alfreton 23/01/2018

Good web site for ordering, good assortment to choose from, lovely flowers. Kept me up to date and when they had been delivered Would definitely recommend and will be using again

Paul

Shoreham-by-Sea 23/01/2018

Just one word sums up their quality of flowers, care and service - brilliant!!

christine

Bishop Auckland 23/01/2018

excellent..delivered on time in great condition.

Patricia

Southampton 23/01/2018

Great service. Order on a Sunday morning and flowers delivered before 2pm next day. Kept me informed all the way and told me when they were delivered. Recipient very pleased with flowers and chocs.

Anne

Rotherham 23/01/2018

I ordered the flowers as a gift for my sister in law who was delighted with them. I didn't see the flowers but she reported they were in bud & very healthy. I have used Serenata previously & will do so again.

Ruth

Benfleet 23/01/2018

Value for money. Easy to use web site and good quality products

Anne

Harrogate 23/01/2018

First of all there was no delivery charge but apart from that you get next day delivery service without an extra charge. Most of all the recipients have said how lovely they were. Thinking of sending myself flowers from them to see if it is true ha.

Sonia

High Peak 23/01/2018

Delivered on time, sister in law delighted with them.

sandra

Chepstow 23/01/2018

excellent

elaine

Street 23/01/2018

Order and delivery efficient and speedy

Marcia

Beckenham 23/01/2018

She was thrilled with the flowers and raved with family and friends how beautiful they were!

I filled this out already!

michael

Brough 23/01/2018

Good quality flowers and delivery is On the button every time easy website to use can’t fault it.

Maureen

Chorley 23/01/2018

Flowers delivered in good time and as per photos on the website.

Janet

Southend-on-Sea 23/01/2018

I bought a bouquet for my daughter's birthday, she was well pleased with the lovely flowers. Thank you very much.

Jane

London 23/01/2018

Very easy website to use, fast delivery service and flowers were exactly as ordered.

Gary

Hebburn 23/01/2018

Excellent service

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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