Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 187154 reviews since February 2012)

Last 30 Days

4.1/5(81.8%)

(based on 1398 reviews, 19 July - 18 August, 2017)

Last Week

4.3/5(86.6%)

(based on 149 reviews, 11 August - 18 August))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

Sue

Thetford 17/08/2017

Flowers arrived, great bouquet, great service.

Charlotte

Spalding 17/08/2017

The flowers that were delivered to my Nanna I was told they were amazing

Marie

Hemel Hempstead 17/08/2017

Very pleased. I wanted to send a small token of love to a friend at a reasonable price. I was kept informed, display delivered on the day requested and I was notified of its delivery. I would use this company again

Nicola

Ayr 17/08/2017

Ordered a bouquet for my Sister following the birth of her daughter. It was delivered next day and was absolutely stunning. I saw it a couple of days later and it still looked gorgeous. Excellent service, great value for money and a beautiful arrangement.

Nicole

EYSINES 17/08/2017

Livraison dans les délais demandés, mais emballage du bouquet non conforme à la photo.

Maj-Britt

Keighley 17/08/2017

Excellent as always, both the service and the flowers!

Stephen

Perth 17/08/2017

Easy to select & order, flowers arrived next day as promised & good quality display.

Sylvia

New Malden 16/08/2017

Excellent flowers delivered on time.

eileen

Kilwinning 16/08/2017

I have purchased flowers from Serenata Flowers several times and on each occasion the service was excellent, flowers were delivered on the date requested and the driver was always pleasant. Everyone who received flowers were very impressed with the bouquets and how long they lasted.
I would have no reservations of recommending the service.

Rebecca

York 16/08/2017

Plenty of choice and good illustrations. Easy to follow instructions as to how to place an order

Stephanie

Exeter 16/08/2017

Would definitely use again - easy to use website, fantastic choice of flowers and gifts at amazing prices and service reliable. I've already recommended to relatives and friends ??

Madeline

Bexleyheath 16/08/2017

The recipient was very pleased with the flowers, and they were delivered when requested, and reasonably priced

Catherine

Glasgow 16/08/2017

Great service, delivered flowers on time.

Irina

Dover 16/08/2017

??? ???????????

Jenny

Romford 16/08/2017

I have sent several lots of flowers over the past few weeks and they have all been delivered on the day request and everyone I have sent them too have been very pleased with them, saying how beautiful the flowers have been. I will certainly use them again, and recommend them to my friends.

Shirley

Bristol 16/08/2017

Had my first bouquet back in May from my granddaughter and was so delighted I have sent a couple myself and told family and friends. Flowers were lovely and excellent service from placing order unto delivery. Will definitely use Serenata again.

Julian

Redditch 16/08/2017

I use Serenata for all my overseas flower purchases. The recipients are allways so grateful for the beautiful flowers and the way they are presented.
Thankyou Serenata.

Julie

Chesterfield 16/08/2017

Excellent service and web site, flowers were beautiful

Bernadette

Darlington 16/08/2017

As per my usual expectations!

Graham

Banbury 16/08/2017

Always great flowers from Serenata - have once mistakenly used another company, but never again. Will always use Serenata for my flowers from now on!

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

Accepted payment methods:

©2003 - 2017
serenataflowers.com
 |  Terms and Conditions
Switch to Mobile version
Login
Register
× ×