Serenata flowers Customer Satisfaction and Reviews

Please see our Customer Satisfaction and Reviews as verified by these Independent Organisations:

Feefo Trustpilot Google

ALL TIME

4.4/5(87%)

(based on 181259 reviews since November 2011)

Last 30 Days

3.9/5(78.8%)

(based on 2649 reviews, 25 March - 24 April, 2017)

Last Week

0/5(0%)

(based on 0 reviews, 17 April - 24 April))


At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.


Latest customer reviews:

lorraine

Murrumba Downs 16/04/2017

Delivery was on time, flowers didn't last as long as others my Mum and Dad received on the same day.

Anne

16/04/2017

This is an efficient and professional company. Highly recommended!

Nicole

16/04/2017

I purchased these online from Australia. The photography on the website was much better than any other. It was fantastic to get updates regarding the delivery being so far away and the photo of the flowers I was sent was beautiful and fitting given the circumstances. Very happy and would happily use again! Thank you.

John

London 16/04/2017

Delivery right on the time requested! Excellent service & lovely flowers equals happy mum!

Sylvia

16/04/2017

The administrative staff that I dealt with initially was very unhelpful howe very thereasonable was another administrativery staff who was understanding and dealt with me appropriately.

Caroline

16/04/2017

Efficient; beautiful flowers; huge choice and price range. Will use again

Liz

16/04/2017

I have used Serenata for years. Always deliver on time. Wonderful choice of flowers. Healthy blooms that always last for ages. Super price as well.

Beverley

16/04/2017

I received a prompt reply to a question I wrote to them by email. My mother was the lucky recipient for Mothers Day. She told me the flowers were beautiful and when I saw them myself a week later they really were. She told me today she has now thrown them away, a full 3 weeks after receiving them.

Olga

16/04/2017

I was very pleased with them. They kept me up to date on the delivery.

Kirsty

16/04/2017

Very helpful, efficient, lovely flowers. Definitely use this site again!

Rachael

16/04/2017

Perfect.

Simon

16/04/2017

I have used them before and I'll do so again. The ordering is easy, pricing is fair, and the flowers were delivered to my friend on the due day and went down well.

Michelle

16/04/2017

Excellent service, I forgot to include a message and emailed their customer services who added it for me. The recipient loved the vibrancy of the colour of the flowers and they lasted for ages.

Sarah

16/04/2017

Good communication throughout & the recipient was very happy with the bouquet

Arthur

Ponoka Alberta 16/04/2017

Yes I would recommend your product. Service was good.

Marian

Durham 16/04/2017

Have used the service a few times and each occasion was without fault

Jan

16/04/2017

GREAT ONLINE ORDERING WEBSITE. REASONABLE PRICES AND VAST RANGE TO CHOOSE FROM. I ORDERED MOTHERS DAY BUNCH AND BALLOON AT THE LAST MINUTE 24HR BEFORE AND IT WAS LOVELY. ALL ARRIVED ON TIME.

Lucy

16/04/2017

Very fast ordering service my mum was extremely happy with her flowers

Susan

16/04/2017

Easy to use website with no problems and hitches. All recipients of flowers report very pleased.

Carolyn

Holywood 16/04/2017

Lovely flowers, delivered on time and great tracking...will use again ??

At SerenataFlowers.com we pride ourselves by the service and quality of flowers that we send to thousands of customers daily.

We also believe in full transparency and want to listen and learn from what our customer experience is like. We survey all customers that have ordered flowers from us and use a 3rd party survey company, Feefo, to do this for independent verification.

We want to hear from you, and especially so if something did not go exactly to plan, as that is how we learn and improve as a business.

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