You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Training as a florist takes years of dedication and skill. Our florists in Trumpington have the experience and the passion to create beautiful bouquets for any occasion. Whether it's a simple impulse buy to tell someone you love them or the flowers for a wedding, birthday or anniversary, our florist online can pick the right blooms for you, and our florist delivery service in Trumpington brings them right to your door or any address you choose. At SerenataFlowers.com, flowers are our passion, and making our customers happy is our pleasure.
SerenataFlowers.com don't just sell flowers, we deliver them too. Our service delivers fresh flowers to any address in Trumpington, and our next-day flower delivery service means you can send someone special a gift or bouquet, delivered right to their door. Or why not treat yourself with a flowers delivery to your home? Our skilled florists will choose the best blooms from our fresh and fabulous selection. From a single rose to a bridal bouquet, you can rely on our fast and friendly flower delivery service in Trumpington.
Turn your laptop into an online flower shop with our fabulous selection of fresh flowers and beautiful bouquets. It's simple to arrange a flowers delivery in Trumpington using our online service at SerenataFlowers.com. Day or night, 24/7 you can go online, browse our collection and then book a next-day flower delivery in Trumpington with just a few clicks. Our online service is safe and secure, so you can buy with confidence. With such an easy-to-use online flowers service, there's no excuse for forgetting another anniversary or birthday! Simply pick and click, and we'll do the rest.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
