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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Are you a dedicated online shopper? It's the easiest way to get just about everything you need, and now SerenataFlowers.com makes buying flowers online easy too. Our skilled florists in Chartham can transform your online order into something really special, with a next-day delivery service to any address in Chartham too. Forgotten a birthday? Or that wedding anniversary again? Simply browse our safe and secure site, pick and click and we'll take care of everything for you. No fuss, no bother, just a convenient, 24/7 flowers online service for you.
Did you know that maidenhair ferns, often used in bridal bouquets, symbolise undying love? At SerenataFlowers.com, our florists in Chartham understand the nuances and symbolism of every flower, and how picking the right one can send a clear message of love and affection to someone you care about. Our florists Chartham will take your order and turn it into something truly special, and will ensure that your bouquet is delivered in tip top condition. The hardest bit is deciding which bouquet to send!
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
