You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
At SerenataFlowers.com, we are dedicated to delivering fabulous flowers and great gifts to customers all over Askern. It's easy too, thanks to our skilled florists, all you do is pick and click, and we will do the rest. Sending a special message to someone you love with flowers in Askern couldn't be easier. Choose from a great selection of flowers online, pick a bunch that sends a perfect message to the one you love, pay online using our secure payment methods, and then sit back and we will do the rest. Our flower delivery service means that your blooms arrive by next-day post, whether you're sending a single rose, a posy of peonies or a bouquet of blooms to congratulate on a wedding.
It's never been easier to find flowers online in Askern with SerenataFlowers.com. Our online flower shop makes it quick and simple for you to pick and click in a few easy steps. Simply browse our fabulous selection of flowers and gifts, decide when you want your gifts or flowers to arrive, and where you want your them delivered. We will then arrange for next-day delivery, Monday to Sunday, anywhere in Askern. For special occasions or just an impulse buy, our florist online service makes sending a special message easy, and the online service means we're open 24/7 for your convenience.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
