You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Why spend time pounding the high street to find a florist when you can simply go online and have fresh blooms delivered to any address in Rudgwick with SerenataFlowers.com? We ensure that your fabulous bouquets or perfect posy is delivered with our next-day service anywhere in Rudgwick. Our skilled team will process your order seven days a week, and arrange for your bouquet to be shipped using our next-day delivery service. Choose from a single rose or a dazzling display of dahlias! Simply click and pick and we will do the rest!
Want to give someone the perfect surprise? The easiest way to send a message of love is with a fabulous flower bouquet or other gift from SerenataFlowers.com. Our online selection of beautiful blooms lets you pick a posy or grab a gift, and send it anywhere in Rudgwick, and all from the comfort of your own home. Whether it's a spur of the moment thing or a planned gift, you can send flowers with next-day delivery in Rudgwick, all with just a couple of clicks. Our florist online service lets you choose from a fabulous range of flowers – just right to say 'I love you' to someone special.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
