You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
What's your favourite flower? At SerenataFlowers.com, we specialise in creating beautiful bouquets out of fresh flowers for every occasion. Whether you love the simplicity of daisies or are a fan of orchids, you adore azaleas or can't live without carnations, we have the best, freshest and most beautiful flowers online. If you're treating someone special then simply pick and click and we'll do the rest, arranging a flower delivery to Tanfield Lea seven days a week. Or if you're treating yourself (and why not!), our expert florists in Tanfield Lea will create a display that will brighten your day and scent your home for weeks.
Turn your laptop into an online flower shop with our fabulous selection of fresh flowers and beautiful bouquets. It's simple to arrange a flowers delivery in Tanfield Lea using our online service at SerenataFlowers.com. Day or night, 24/7 you can go online, browse our collection and then book a next-day flower delivery in Tanfield Lea with just a few clicks. Our online service is safe and secure, so you can buy with confidence. With such an easy-to-use online flowers service, there's no excuse for forgetting another anniversary or birthday! Simply pick and click, and we'll do the rest.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
