You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Gorgeous gladioli, amazing asters, fabulous forget-me-nots – stunning blooms, but what do they all mean? At SerenataFlowers.com, our skilled florists in Walton Cardiff understand the language of flowers, and what you want to say when you send flowers to someone special. So our florist online will interpret your message and pick the right blooms for that perfect bouquet. Our specialist florist delivery service in Walton Cardiff also ensures that every bloom arrives in perfect condition the next day, seven days a week. All you have to do is pick and click, and our florists will do the rest for you.
Arranging a flower delivery in Walton Cardiff couldn't be easier with SerenataFlowers.com. Our specialist delivery service in Walton Cardiff creates and delivers your order to any address, seven days a week. We take extra care when shipping flowers and our experience and expertise means that we can take great care of your blooms so they arrive looking fresh and beautiful. For a next-day flower delivery all you have to do is selected your favourite bouquet from our online selection, enter your details and pay. Whether it's for an anniversary, a flowers for a birthday or just a 'treat yourself!' impulse, we'll deliver right to your door whenever you want.
What's your favourite flower? At SerenataFlowers.com, we specialise in creating beautiful bouquets out of fresh flowers for every occasion. Whether you love the simplicity of daisies or are a fan of orchids, you adore azaleas or can't live without carnations, we have the best, freshest and most beautiful flowers online. If you're treating someone special then simply pick and click and we'll do the rest, arranging a flower delivery to Walton Cardiff seven days a week. Or if you're treating yourself (and why not!), our expert florists in Walton Cardiff will create a display that will brighten your day and scent your home for weeks.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
