You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Arranging for a flower delivery in NW1 is so simple – and you can do it all from the comfort of your own sofa with just a few clicks on your computer, too! At SerenataFlowers.com, our specialist flowers delivery service makes sure your blooms arrive in perfect condition, whether you're sending roses to NW1 or carnations to NW1. Our skilled florists create your bouquet and ship them for next-day delivery, seven days a week. So if you've forgotten that birthday or have a last-minute bouquet to send, we'll take care of it for you.
Choose from a huge selection of flowers online at one of the UK's most popular florists, SerenataFlowers.com. We make it easy for you to simply pick and click on the blooms of your choice and send them to any address in NW1, all from the comfort of your own home. Order online, and we'll send your flowers by next-day delivery to any location in NW1, or why not treat yourself for a change? By ordering online flowers you can send a beautiful bouquet to someone special whenever you want, 24/7.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
