You might want to check our FAQs in our support section.
Here are our top questions:
If that did not answer your question, you can press the button to open a real time discussion with our team.
Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Florists know how to take your message and turn it into a beautiful floral gift that will light up anyone's day. At SerenataFlowers.com, we only work with the best florists in N9 who have the passion and experience to translate your message into a bouquet that will delight and thrill. They can also arrange for a next-day delivery in N9 to any address. Our online flower shop is open 24 hours a day, seven days a week and our skilled florist online is ready to create a beautiful bouquet for you.
At SerenataFlowers.com, we are dedicated to delivering fabulous flowers and great gifts to customers all over N9. It's easy too, thanks to our skilled florists, all you do is pick and click, and we will do the rest. Sending a special message to someone you love with flowers in N9 couldn't be easier. Choose from a great selection of flowers online, pick a bunch that sends a perfect message to the one you love, pay online using our secure payment methods, and then sit back and we will do the rest. Our flower delivery service means that your blooms arrive by next-day post, whether you're sending a single rose, a posy of peonies or a bouquet of blooms to congratulate on a wedding.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
