You might want to check our FAQs in our support section.
Here are our top questions:
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Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
Everyone does everything online these days, so why should choosing a beautiful bouquet be any different? Thanks to our premium quality selection of flowers online, SerenataFlowers.com can deliver to any address in N5 the next day, and for a great price. Our safe and secure online service means that your order is dealt with by skilled florists in N5 who take real pride in creating beautiful floral displays for any occasion. It's never been easier to send flowers from the comfort of your own home, whether it's a pre-planned special occasion or an impulse buy to tell someone you love them. Simply click and choose, pay online and we'll do the rest.
What's your favourite flower? Are you a rose lover, or do you prefer something a little more exotic like a delicate orchid? At SerenataFlowers.com, our skilled florists are passionate about flowers, and can create a floral display for any occasion. If you're looking for flower delivery in N5 then it's never been easier to order orchids or click on carnations from the comfort of your own home. Our flowers online gives you the perfect opportunity to brighten up someone's day. Or why not treat yourself?
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
