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Our available hours are as follows:
Monday - Sunday: 7am - 9pm GMT
At SerenataFlowers.com, we only work with the best florists. They understand that if you're sending flowers in Richmond upon Thames, then it's not just the freshness of the flowers that's important, but the message too. So our skilled florist online can interpret what you want to say and pick the right flowers that send exactly the right message. Our flower delivery service in Richmond upon Thames makes sure those blooms arrive at their destination in tip top condition too, with a next-day delivery that's available seven days a week. Whether it's a birthday, an anniversary or just a spur of the moment buy, our florists will create the perfect bouquet for you.
Once you've ordered your floral gift, the next thing is to make sure it arrives on time to any address in Richmond upon Thames, when you want it. At SerenataFlowers.com, we make sure our flowers delivery service is as good as our choice of bouquets! Once you've placed your order online with us, our skilled florists in Richmond upon Thames create your bouquet and make sure it is delivered to your recipient in perfect condition. Our flower delivery service is specially designed to make sure your blooms arrive as fresh as the day they were picked, whether that's a single rose or a bridal bouquet.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
