Very efficient service. Ordered a few days before Mothers Day and they delivered exactly what I ordered and identical to the provided photos. There was only one area which I feel let the Company down, which was the delivery time. Take into account that it was Mothers Day, and they must have had thousands of orders that day, the delivery was quite late in the afternoon. My family had to go out, but left a note for the courier with a safe place to leave the flowers and this was done perfectly.
All round, 5* service (for a much better price than other companies...*cough@ Flying Flowers...) and I will definitely be using them again. Funnily enough, I have just ordered some more for her Birthday this week
Up to date e mails were useful to know how your order was getting on and any special requirements at the delivery address
I was disappointed when I saw a picture of the flowers when they arrived as I was led to believe they would be arranged nicely
They were just still in their packets in a bow
The quality and freshness of the flowers were good just needed a bit more TLC
Dear Serenata, this was the second time I have used your company to send flowers and again the feedback that I have received from my friends and family who received the flowers have been very positive, and they in turn have used Serenata to send flowers themselves, so thank you.
Regards, Christina Lightburn
The flowers arrived on time and according to the recipient were absolutely beautiful, had a wonderful scent and arranged perfectly. The accompanying teddy bear was sweet. All in all i would use your company again.
I didn't see the flowers myself, but they were well received. They were delivered on the date requested, so that was excellent.
One gripe I have is that I am now getting pop-ups all the time from Serenata and I object to that - please alter that policy!
Efficient, nice selection, good prices and like no extra cost for delivery and quick delivery always in time.
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