I loved the text & email messages tracking th flowers journey. Both people receiving flowers were delighted with the fact that each stem had water - especially good as unbeknown to me one friend was away for a few days and returned three days later and they were still alive amd lovely due to the water - and it was a heatwave too! So thank you very much!
I loved all the text messages & emails that let me know where they were and when they had been delivered. Because I did not know my friend was away they remained outside at the fromt door for three days but when she found them she told me each stem was in it's own bag of water and so they were fine.
Would have been 5 star but for the fact they were just left on the front doorstep. Didn't knock or ring bell or even push a card through the letterbox had I not telephoned that evening they would have been sitting outside for nearly 24 hours! Very disappointed this is not what I have come to expect from Serenata. The flowers were beautiful though.
I ws delighted to get a wonderful response from my sister who has not been well. Her husband had also been sick with the chest virus, but the flowers came and were seen just at the right time. Thankyou.
Just to say that only two emails are needed on the day of delivery - one to say despatched and one to say delivered. I had 6 emails (every 15 mins it seemed) which was unnecessary.
I have been a Serenata customer for years and you never fail to give the best service and excellent products! 5 stars all the way.
Delivery when specified. Product looked great. Will use again...