Award winning florist in Ilford

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Customer Satisfaction
Average: 4.4/5
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I didn't actually receive the goods but I rate it "good" because I was immediately awarded with a full refund. However the service delivering as promised would have been much better, obviously!

I placed this order a week before the event which was when I needed to get these dozen red roses to a special person for her birthday. I thought a week was more than enough time to prep, package and post out. I had paid extra for a "before noon" delivery...

Searching for florists, I wanted initially a local one and when searching for one in the SW London area via the internet, SerenataFlowers came up. However it turns out the flowers came from Birmingham. It isn't a problem as such unless this distance was the cause of why the flowers didn't turn up before noon on the day in question... If the company claims to use local florists or allow their website to come up in local searches when they're not local, this can be misleading if the service is not seamless or falls down..which it did here.

Another issue was that I asked the recipient to stay in until midday on a very important day of hers. However as the flowers didn't arrive, she had wasted that time and it stressed her out more as she had lost four hours which she needed in preparation for the evening.

A delivery service for relaxing, calming products such as flowers should do the total opposite affect than to cause stress on both the recipient and person who ordered them. Reason I used this service was because I couldn't physically be there, as is why most people arrange flower deliveries.... So for a company which claims to do just that (alleviates that burden of not being there for that special person) but doesn't actually deliver, defeats the point of providing this service in the first place..


I had difficulty changing my on line order and it was frustrating not being able to talk to a person on the phone and there was only an automated response from my e mail queries as I made the order on a Sunday . However on the Monday my problem was dealt with in a very positive and customer friendly way via e mail and as I hadn't been able to cancel my accidental double order I was most pleased and impressed to be given a refund on the part order that I hadn't been able to cancel . I would definitely order from them again and my daughter did the following week as they were so good with responding positively .


Due to travel, I have sent flowers to friends and family for many years. It was on recommendation recently that I was told about Serenata. Not only is this company a lot cheaper than some of the leading businesses, but the quality and service is a lot better. With a wider range of unusual bouquets and flowers, your loved ones will like the extra attention to detail and thought. The delivery was on time and the flowers healthy.


Service rating : Excellent service. Please give an option for buyer to pay for early delivery on Sunday. I ended up ordering a bouquet for Saturday for me to give out on Sunday, because there seemed to be no way to guarantee a Sunday morning delivery.
Product : Very pretty indeed. I needed to keep it in the box for a day because of when I was seeing the receiver and a few blooms looked a little dry by then.


This was a thank you bouquet. In error I clicked on a sympathy card, I tried contacting you by telephone to advise of the error but couldn’t, so I sent an e-mail from your web site although no acknowledgement was received, I had to trust your system. I will be very disappointed if a sympathy card went out instead of a thank you card.


Service rating : The service was excellent, received flowers next day as promised. Good choice of flowers to choose from, was pleased with the selection.
Product : Was a tad disappointed at the size of the bunch, expected them to be bigger. Other than that, they were lovely and bright as intended. Put a smile on the recipient’s face!


Service rating : Great service and really easy to order. Was kept informed all the way through from purchase to delivery. Couldn’t be happier!
Product : The most beautiful flowers I have ever bought! We’re bought as a surprise for my mother who absolutely loved them. Such a beautiful bouquet and the flowers are of the best quality and are just stunning!

Flowers online near Ilford

Online flowers from are the quick and easy way to send a beautiful bouquet anywhere in Ilford. All you have to do to ship a floral gift to any address in Ilford is browse our selection of flowers online, pick and click, and then pay using our secure payment service. Our skilled florists will then put together the bouquet of your choice using the freshest flowers, and our florist delivery service will then deliver the next day. This exclusive flowers online service is accessible from the comfort of your own home, 24/7, whenever you want to send someone special a beautiful message.

Flowers sent by florist in Ilford

Booking a bouquet through a florist online is a great way to send someone a very special gift. Our florists in Ilford are skilled artisans with years of experience in working with the freshest and most beautiful blooms to create wonderful memories in flowers. Delivery is guaranteed the next day, so with you can be sure that when you send flowers in Ilford they'll be as fresh as the moment they were picked. Our delivery service makes sure they arrive on time and in perfect condition too. Simply pick and click, and our team of experts will do the rest for you.

Next-day flowers in Ilford

Why spend time pounding the high street to find a florist when you can simply go online and have fresh blooms delivered to any address in Ilford with We ensure that your fabulous bouquets or perfect posy is delivered with our next-day service anywhere in Ilford. Our skilled team will process your order seven days a week, and arrange for your bouquet to be shipped using our next-day delivery service. Choose from a single rose or a dazzling display of dahlias! Simply click and pick and we will do the rest!

Award-winning flower service in Ilford

For thousands of years, mankind has had a real love affair with flowers. In fact, these fragile, special blooms that capture our hearts and are the ultimate gift for someone you love even have their own 'language'! Fortunately, our florists in Ilford speak it fluently, and can translate your message into a fabulous, fresh bouquet of pansies, peonies or petunias. Or if you prefer a single red rose to say 'I love you' then browse our flowers online at, click and pick and we'll arrange a special flowers delivery to deliver them the next day to any address in Ilford.

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