Flowers were ordered for my mother who was ill and missed mothers day, she said they were really beautiful and 10 days later, were as fresh as the day they were delivered. Good to have the choice of flowers in the £20 price range as not everyone can afford to send flowers. Hadnt heard of Seranata before. It came up in my search.Mum had sent me flowers from Waitrose this year which arrived at the wrong house and dead. Next, M and S and Interflora all overpriced. Thank you, you are the best! Love the emails about delivery and so forth; the personal touch makes you feel as if your only aim in life was to make me feel important. Thank you★
Service rating : This is the first time I have used this company and found them to be very reliable and professional. the website was easy to follow and informative.
Product : After having major knee surgery in the UK the twilight bunch of flowers provided a great tonic to my 70 year old mum. We are 12,000 miles away in NZ and having used Interflora before I found Serenta Flowers better value with superior products and speedy delivery that you can also track. Thank You
I was disappointed that they emailed to day my order could not be delivered for 4 days.(owing to the distance involved] ... Scotland!!!!! However I went ahead with the order which was a few days after the recipient's 90th birthday. I think 4 days was a bit extreme!. However I was impressed to get an email saying the flowers were now on their delivery schedule and got another email later to say they had been delivered.
Excellent service, beautiful flowers. Would definitely recommend and use again, only bad thing is the delivery man just left the flowers outside and didn't knock, even though they were in. Apart from that, very nice.
Ordering the products on the website was easy, and helped by the good imagery of the products being provided. The timing of the interaction and delivery was not quite as indicated but was acceptable for my purposes.
Service rating : Super service. Arrived on time. Would be excellent if it had been made clear that unless you include a card, the flowers arrive with no sender name. So can this be made clear please. Thank you
Product : I understand the flowers were lovely but I didn’t see them.
the flowers themselves were lovely, I saw a photo of them and the bouquet was a good size, however, they were supposed to be delivered on the Friday but weren't actually delivered until the Saturday, the day after the special occasion which was disappointing.