Flowers great - need a new carrier though, Yodel are appalling - left outside in freezing cold at 7pm. No card, no doorbell push. Would have been destroyed if I hadn't called my mum to check they had arrived. Not the only problem with Yodel by any stretch. Please save your business's customers from lots of stress & change your carrier ASAP Serenata!
Serenata's website is good without being spectacular. The selection of gift cards available is also pretty limited. Those slight negatives out of the way, the service is top-notch. I was kept informed at each stage of the process I'm real-time and everything was flawless. Would absolutely recommend without a moment's hesitation.
Service rating : The courier were asked to leave the flowers in the porch if no response after 1½ minutes. They just left them in the porch. It was checked the doorbell was working OK afterwards. Product : The flowers arrived in excellent condition and it was favourably noted that there was only one item of greenery with the flowers.
Service rating : Used service for Mothers Day. Website was easy to use and flowers arrived on the desired day, along with an email confirming that they had been successfully delivered. Product : BIG bouquet of flowers (bigger than expected), all of which were in very good condition. Will definitely use Serenat again.
Service rating : good communication during and after booking, like being able to track when flowers are to be delivered. Product : Arrived in perfect condition, boxed up and with individual water tubes. A decent size too enough for a medium sized vase. really pleased
Easy ordering, lovely flowers. Unfortunately the recipient was not in when the flowers were delivered but I was able to rearrange delivery for the next day. DPD even provided a photo to prove they had attempted delivery.
Service rating : Excellent company and very true to their word of delivery. Would recommend them to everyone. Greatly satisfied. Thank you all. Product : A wonderful service, lovely gifts, truly excellent from beginning of order to next day delivery. Thank you all.
Florist in Chorley
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