Service rating : This seemed ok
Product : I cannot comment on the quality of the flowers or value for money as they were sent to a relative and we did not see them. What i didnt like was the comment about "they have left the building" when they didnt arrive until 3 days later!! I did wonder what condition they would arrive in, and couldnt telephone the resipricants as it would have spoilt their surprise. They did ring to thank us for the flowers, so we persume they were ok. Thank you
Service rating : the service was very good and the speed in which they were delivered was excellent
Product : the flowers were a bit disappointing, they did not seem to be many there and I do not think they were good value for maney. I upgraded to a bigger bunch the standard bunch must be very small.
Service rating : Have used Serenta Flowers many times in the past and was very satisfied with them for delivery times and what used to get delivered
Product : I was very disappointed to find what cost me so much for so little even my partner made a comment that they wasnt as big as they used to be. as this was a birthday occasion i wish i had gone to shop to se what I was buying
Brilliant service and deliver but one point I would make is that a typed out message seems so impersonal a hand written note does personalise the give - even though the reciever knows its not written by the sender.
Delivery was excellent - didn't like the correspondence via Email.
Feel there should be a direct line to call for enquiries on tracking orders incase of emergency.
Service rating : First class service. Let me know where they were and when they had been delivered
Product : My mother was delighted with the plant.
Service rating : Delivery was on time!
Product : Thought that there could have been more flowers!