Service rating : Delivery of the product was very good. Product : For the money, my friend said the teapot was nice, but the flowers in them were nearly dead. In fact, being green-fingered, she had to cut them down and start them again. Now, they are as they should have been(she sent me a before and after picture). This is the trouble when you cannot see the goods before purchase. I used Serenata as it was near to my friend's home. Very disappointed to say the least. I expected better and will not be using them, or, for that matter, any online florist again.
Serenata are excellent on delivering their service always keeping you up to date with progress on the delivery . I tried another company purely because I find the Christmas floral options for Canada a little limited and wanted a different choice . What a mistake !!! I'll be staying with serenata in future .
I was very impressed with the flowers that i sent my mum and the fact that they do sunday delivery is brilliant , the flowers were delivered promptly but the only bad thing i would say is that because my mum was not home the flowers were left on her doorstep, luckily she lives in a nice area and nobody stole them (which is why i knocked 1 star off)
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