Service rating : the flowers are always delivered exactly when you ask for them to be delivered and a follow up e-mail is sent to tell you they have been sent. an excellent service.
Product : my sister rang me as soon as they had been delivered to say they were beautiful and plenty of flowers. As my sister had just come out of the hospital it was just the kind of lift-up she needed. I have never been disappointed with any of the flowers I have ordered from serenata flowers. Their flowers are first rate.
Service rating : Had a lot of trouble actually placing the order using Internet Explorer. Basket couldn’t be amended, which lead to 4 orders being in there at once. Discount code couldn’t be entered, this seemed to cause a grey box to appear and then for the whole site to crash.
I will say though that when I used google chrome, the page loaded fine and my order placed very swiftly.
Product : Recipient very pleased.
Service rating : Very reliable service. To think, I ordered flowers in the UK and they were delivered two days later, 3,000 miles away. If I hadn’t left it so late in the day, they’d even have delivered just one day later. Serenata Flowers sure know how to make the world a smaller, more convenient place.
Product : I haven’t actually seen the flowers because the recipient is in Canada. But she assures me they were beeeeeyutiful. Her words.
Was very impressed by your fair prices, great choice and you're about to deliver email made me laugh. Very nice personal touch in such an automated digital age. Will definitely use you again. Only downside is the flowers didn't arrive until after 5pm but I understand you would have been busy on Mothers day.
Please stop sending me emails. I'll use you when I want you.
The person I sent flowers to received them on the day you said they'd arrive, that's good enough for me to want to use you again.
Service rating : What can I say apart from the great service and the fact they keep in touch from start to finish....
Product : My friend was overjoyed with the flowers made a bad day good for her....
The web site is attractive and simple to use.
The flowers arrived on time.
My only criticism is the fact that the flowers come by courier in a box rather than being delivered by hand. I suppose you get what you pay for.