Service rating : I ordered flowers from your company for a friend who had a special birthday. Orders with previous companies have not been up to expectation, however, my friend was truely delighted and said the flowers were beautiful , I was only sorry not to see them. Thank you for a lovely gift. Kind regards, Moira Bonne
Product : Excellent service, flowers delivered on time and in perfect condition. I liked that you have asked me as the purchaser for feedback. Too often because the product is unseen, it’s not up to standard. Your were! Thank you
Service rating : The website was great and very easy to use. I thought the prices were good and the delivery information was excellent, I was constantly kept informed about my order status. Sadly the flowers were in a bad way when they arrived but, when I complained, my money was refunded to me instantly. Would give this company a second chance as their customer service is so good.
Product : Sadly the flowers were wilted and many were dead upon arrival.
Odering great and delivery notifications perfect.i had a problem with the product and the customer service team dealt with it superbly , replied within an hour and no problem with a refund i would recommend to a friend i just need to have more trust about products
Very pretty card as was for a birthday and very impressed that I was able to do it all on line, message on card was what I had written. They are an excellent company that I would highly recommend to anyone, in fact, already have.
My friend wasn't in when they attempted the first delivery but they were back again the following morning. Great communication and update texts
No problems at all. Delivered on time, nicely packaged and put a nice big smile on the recipients face.
Fabulous service and I liked the 'friendly touch' updates on delivery....service comes across as efficient and nice people!