All of the recipients seem pleased. Only had one failed delivery. My suggestion would be that seeing as how you get an email to confirm the order has left and is out for delivery and an email to say that the item has been delivered why not an email to say sorry your item will not be delivered today due to unforeseen circumstances and a suggestion for when the item will be delivered?
Service rating : Fantastic communication by text and email throughout the whole process. Product : My sister-in-law was extremely satisfied with the bouquet and said it cheered her up no end. She sent me a photo and said it was beautiful. From the photo, I was also very pleased with the quality of the flowers and size of the bouquet. I will certainly consider using SerenataFlowers.com again.
excellent service.would certainly use seranata for future orders and recommend to friends and family.the site was easy to use.the communication via text and email was excellent.the recipient was delighted.it was exceptional service.thankyou.xx
Service rating : Communication & delivery were very good. Product : Paid extra £5 for better flowers - but look no different from standard ones pictured on web - most of the leaves were broken and bunch was sparse.
good flowers , but arrived very late in the day (after 5pm) and were just left in the hall without announcement. Felt quite violated that someone had just opened my front door, entered and left and said nothing.
Service rating : Quality service every time I’ve used them 3 times now and each time the recipient of the flowers have been very happy. Product : Excellent quality and they actually look like what’s advertised unlike other big flower company’s.
Online flowers for delivery to Dudley
Online, any time – SerenataFlowers.com gives you the chance to order a beautiful bouquet from the comfort of your own home, and have it delivered the next day to any address in Dudley. Our online flowers are always accessible 24/7. Browse throught our wide selection of bestselling floral arrangements and our florists online in Dudley will turn your order into a beautiful display of fresh flowers for someone special. In fact, it's so easy to order flowers online, why not treat yourself for a change?
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