You might want to check our FAQs in our support section.
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Our available hours are as follows:
Monday - Friday: 7am - 10pm GMT
Saturday - Sunday: 7am - 9pm GMT
Flowers have a unique language – everyone knows that a red rose means love, but did you know that an orchid symbolises refined beauty? Our florists in Kesgrave understand this language, and speak it fluently! Their skill in creating beautiful bouquets can take your message and turn it into a floral delight for someone special. At SerenataFlowers.com, our florists online can also arrange for a next-day flower delivery to any address in Kesgrave, ensuring that your blooms arrive in perfect condition every time. And you can do this all from the comfort of your own home with our wider selection of online flowers.
In today's digital world, it's never been easier to say 'I love you' with a beautiful bouquet of flowers ordered online with SerenataFlowers.com. Our easy to use website gives you a fabulous selection of bouquets, floral displays and fresh flowers, delivered to any address in Kesgrave, seven days a week. The beauty of ordering your flowers online is that you can place your order whenever you want to, from the comfort of your own home. Simply browse our selection, pick the one you want and pay using our secure payment methods. Our skilled florists online in Kesgrave will take care of your order for you, with a next-day delivery service.
FREE courier delivery
Whilst we deliver 95% of our orders on time, due to the current UK driver shortage there might, on some occasions, be some delays with flower deliveries. Please allow 24 hours after the intended delivery date for delivery to be made. Due to the above, we are not able to refund orders on the grounds of late deliveries. If your order still has not been delivered during this time you are entitled to a full refund, or a resend, no questions asked.
Premium guaranteed delivery
Guaranteed to arrive on your selected delivery date. If we fail to deliver, or attempt to deliver, on the selected delivery date we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
Guaranteed timed delivery
If you paid for a timed delivery option and the order was not delivered on time, we will refund your order in full. Please allow 24 hours after the intended delivery date for delivery to be made, and should the gift not arrive during this time, we will also send a new one free of charge.
All delivery issues must be reported within 3 days of delivery date.
(Please note that banks might take 3-5 days to refund the amount on your card.)
To view your account click here OR Continue Shopping.
95% of orders arrive on a selected delivery date, but some won't make it on time. If we can't make the delivery on time, we will attempt another delivery on the following day.
Peace of mind service - guaranteed to arrive on your selected delivery date.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
Peace of mind service - guaranteed to arrive on your selected delivery date before 1pm.
Full refund if for some reason we failed to deliver on time, and in case the gift doesn't arrive at all, we will also send a new one free of charge.
Status updates via sms and email so you don't have to check in on the site.
